External Job · via Smartrecruiters

Lead - IT Test Management

fortunebrandsDeerfield, IL

💰 $95,000 – $135,000/yrFull-time

Quick Summary

Lead IT Test Management role responsible for establishing QA strategy, testing frameworks, and governance across enterprise software initiatives.

Skills & Keywords

QA strategyTest automationTest governanceUAT execution

Additional Information

Testing Strategy, Governance & Standards

Enterprise Test Planning & Execution

Cross-Functional Collaboration

Hands-On Testing Leadership & Controls Oversight

Tooling & Automation

Lead QA strategy and execution for enterprise software initiatives across domains (Finance, Supply Chain, Insurance, B2B Commerce, etc.).
Establish and maintain testing frameworks, standards, methodologies, and best practices across IT.
Define and enhance test governance, templates, quality gates, and KPIs (defect leakage, coverage, traceability, etc.).
Standardize SIT, UAT, regression, performance, and integration testing processes across platforms.
Lead test planning, test case design, test data strategy, and end‑to‑end execution for complex business and system processes.
Coordinate testing efforts across multiple business units, CoEs, and external partners.
Oversee daily test progress, risk management, defect triage, and root-cause analysis.
Partner closely with PMO/ERP/HRIS/CRM/Web Platforms, etc. teams, functional SMEs, and development teams to ensure alignment on testing scope and readiness.
Facilitate collaboration across various functional teams to validate end-to-end workflows and integrated processes.
Communicate testing status, risks, and mitigation plans with clarity and confidence to executive stakeholders.
Perform hands-on activities including test script writing, scenario design, traceability mapping, and test execution as needed for critical programs.
Validate system and business process changes to ensure they are robust, scalable, and production ready.
Mentor and influence a robust testing competency across internal staff, contractors, and partner resources.
Define roles and responsibilities within the Testing CoE; coach team members on methodology, tools, and QA discipline.
Champion a culture of quality-first mindset, continuous improvement, and user-centric delivery.
Ensure user confidence through well‑designed UAT cycles adhering to PMO stage-gate methodology, gate exit criteria & related metrics, training alignment, and go-live readiness activities.
Drive improvements that elevate user satisfaction, reduce defects in production, and strengthen business trust in IT delivery.
Support evaluation and adoption of testing tools such as ServiceNow Test Management & Dashboards, Azure DevOps, Selenium, Oracle Cloud Test Automation, Workday Test Framework, and others.
Introduce scalable automation strategies to accelerate regression cycles and minimize manual effort.