Application Administrator II
Quick Summary
Application Administrator I supporting Jira, Confluence, and SharePoint platforms at a rocket manufacturing company in Long Beach, California.
Skills & Keywords
Nice to haves but not required
At Relativity Space, we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience, qualifications, and other job-related factors.Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity, a generous PTO and sick leave policy, parental leave, an annual learning and development stipend, and more! To see some of the benefits & perks we offer, please visit here.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need a reasonable accommodation, please contact us at accommodations@relativityspace.com.
- Relevant Certifications: Credentials like Atlassian Certified Professional or Microsoft Certified SharePoint Administrator that reflect advanced platform expertise
- Agile Familiarity: Understanding of Agile methodologies and how they map to tools like Jira to better support iterative team workflows
- Scripting and Automation: Experience with scripting (e.g., PowerShell, Python, or Java) to support automation, integrations, and operational efficiency
- User Experience Awareness: A thoughtful approach to usability and design when configuring projects, spaces, or workflows
- Industry Context: Experience in aerospace, manufacturing, or other complex, technical industries where traceability, compliance, and collaboration are critical
About the Team
The Information Technology team at Relativity Space is responsible for all computing infrastructure (end-user, server, virtualization, and cloud), software and software services, videoconferencing, telecommunications services and equipment, networking, and information security. We work with and support the needs of all internal teams, providing critical infrastructure and services for all operations of the company. The complexity and scale of Information Technology needs at Relativity Space provides many unique opportunities to challenge and elevate strategic and tactical technical skillsets of our team members. We pride ourselves on developing innovative, effective, and highly scalable systems and processes to enable our workforce to design and operate the factory of the future, employing cutting-edge manufacturing technologies to build the world's best rockets. We foster and encourage growth, hold each other accountable, and collaborate extensively with our peers to provide best of breed services and infrastructure to our stakeholders, who happen to be a group of extraordinarily talented, committed, and hyper-achieving set of the greatest minds and people to work with on the planet.
About the Role
As an Application Administrator I, you’ll support and evolve key business platforms—primarily Jira and Confluence, with growing involvement in SharePoint and potentially other tools like Smartsheet. You'll partner with users to ensure these platforms drive efficiency, transparency, and collaboration across teams. Responsibilities include:
- Project and Site Configuration: Gather requirements and implement new Jira/Confluence projects and SharePoint sites, including workflows, automations, fields, and templates tailored to business needs
- User Access and Governance: Manage access and permissions with a focus on least-privilege principles and business alignment, supporting secure and effective platform usage across diverse user groups
- End-User Enablement: Deliver training and support on platform features, dashboards, workflows, and queries, helping users leverage tools independently and effectively
- Platform Maintenance and Integration: Maintain platforms through configuration management, updates, plugin management, security checks, and integration with tools like chat platforms or incident response systems
- Issue Response and Troubleshooting: Triage and resolve platform issues, especially related to integrations and plugins, to minimize disruption and maintain reliable operations
- Documentation and Knowledge Sharing: Develop clear, user-friendly documentation and internal knowledge base content to support self-service and reduce recurring questions
About You
- Hands-On Atlassian Expertise: Strong working knowledge of Jira and Confluence, including project setup, workflow design, custom fields, and user support
- SharePoint Administration Know-How: Experience configuring and maintaining SharePoint sites, managing content and permissions, and supporting users in day-to-day operations
- Analytical Thinking and Troubleshooting: A methodical approach to diagnosing problems, resolving incidents, and improving platform reliability—especially in integrated environments
- Clear Communicator and Collaborator: Comfortable training users, gathering requirements, and partnering with cross-functional teams to support evolving platform needs
- Security-Minded and Detail-Oriented: Familiar with access governance and platform hygiene practices that align with security and compliance expectations
- Integration-Focused Perspective: Understanding of how to connect Atlassian, SharePoint, and other systems to create smooth workflows and minimize silos
relativity
Chicago, IL
About relativity
Relativity provides e-discovery and litigation support software solutions.
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