Facility Engineering Technician III
Quick Summary
Senior hands-on critical facilities technician responsible for operating, troubleshooting, and maintaining 24/7 data-center electrical, mechanical, HVAC, and life-safety infrastructure.
Skills & Keywords
Core Responsibilities:
- Conduct scheduled facility rounds and record operating conditions, equipment status, alarms, readings, abnormalities, and required follow-up actions.
- Monitor BMS, EPMS, DCIM, and other facility-monitoring platforms; investigate abnormal conditions and escalate issues in accordance with incident procedures.
- Operate and maintain mission-critical electrical, mechanical, cooling, fire/life-safety, building infrastructure automation controllers (JACE, WinG, Daikin ITM, eBox, etc.), and facility-support systems in accordance with approved procedures.
- Ensure compliance with regulatory, safety, and audit requirements in line with customer and company SLA standards.
- Perform preventive and corrective maintenance, equipment testing, repairs, and post-maintenance verification while protecting customer operations and system redundancy.
- Serve as technical lead during complex incidents, emergency events, loss-of-redundancy conditions, equipment failures, and abnormal operating scenarios.
- Lead or support root-cause analysis, corrective-action plans, post-incident reviews, and reliability improvements.
- Develop, review, execute, and close out MOPs, SOPs, EOPs, switching procedures, maintenance scripts, and other controlled operational documents.
- Serve as the technical owner for assigned facility systems, including equipment records, procedures, training, spare parts, maintenance history, and lifecycle planning.
- Identify single points of failure, capacity constraints, equipment deficiencies, operational risks, and opportunities to improve resilience and efficiency.
- Collaborate with engineering and projet teams on new builds and expnasions.
- Coordinate vendors and contractors, including scope review, job-safety documentation, permits, work execution, testing, punch-list completion, and closeout documentation.
- Manage assigned work requests and maintenance activities through the company CMMS or service-management platform, driving work to timely resolution.
- Maintain accurate one-line diagrams, sequences of operation, equipment records, asset data, configuration items in SNOW, maintenance history, as-built documentation, and site operating procedures.
- Support facility capacity planning, energy-efficiency initiatives, infrastructure optimization, and readiness for high-density customer deployments.
- Support construction, commissioning, integrated systems testing, equipment acceptance, punch-list completion, and operational turnover for new or modified facilities.
- Train and qualify Technician I and II employees on equipment operation, emergency procedures, safe work practices, and technical procedures.
- Participate in shift coverage, nights, weekends, holidays, on-call rotations, emergency response, and travel to other LightEdge sites as assigned
Minimum Qualifications:
- High school diploma or equivalent.
- Five or more years of experience in data-center operations, critical facilities, industrial facilities, hospitals, utilities, military facilities, or another mission-critical environment.
- Demonstrated experience operating and troubleshooting electrical, mechanical, HVAC, controls, or life-safety systems.
- Ability to work independently during routine operations and complex incidents while exercising sound technical judgment.
- Ability to read electrical one-lines, mechanical drawings, control diagrams, equipment manuals, and sequences of operation.
- Ability to work assigned shifts, weekends, holidays, on-call rotations, and emergency events as required by site operations.
- Ability to use CMMS, BMS, EPMS, DCIM, or similar operational systems.
- Associate degree, technical degree, military training, trade-school certification, or equivalent practical experience.
- Advanced experience with UPS systems, generators, switchgear, ATS equipment, PDUs, RPPs, chillers, CRAH/CRAC units, pumps, motors, and building controls.
- Experience with Niagara, or similar BMS platforms and with EPMS or power-monitoring systems.
- NFPA 70E, OSHA, EPA 608, OEM, electrical, HVAC, controls, or stationary-engine certifications, as applicable to the assigned site.
- Experience supporting commissioning, integrated systems testing, design reviews, construction turnover, or high-density data-center deployments.
- Ability to work in a 24x7 data-center environment that may include rotating shifts, extended hours, nights, weekends, holidays, and on-call assignments.
- Ability to walk, stand, climb stairs and ladders, reach, bend, kneel, crouch, work above shoulder level, and work in mechanical and electrical rooms.
- Ability to lift, carry, push, and pull equipment and materials within the limits established by the company’s approved job analysis and applicable accommodations process.
- Ability to work safely in areas with elevated noise, temperature variation, construction activity, PPE requirements, and energized or potentially energized equipment under approved safe-work practices.
- Ability to travel between LightEdge facilities as required for training, project support, incident response, or operational coverage.
Safety, Compliance, and Work Control:
- Identify and report unsafe conditions, procedural gaps, equipment hazards, and compliance risks.
- Follow approved work-control, change-management, risk-assessment, and peer-review processes before performing work that could affect critical operations.
- Support audits, inspections, emergency exercises, safety training, and corrective actions.
Success Measures:
- Safe and reliable operation of assigned critical-facilities systems.
- Timely and accurate completion of preventive maintenance, work requests, operating logs, and technical documentation.
- Effective response, escalation, root-cause analysis, and corrective action for incidents and equipment abnormalities.
- High-quality execution and closeout of MOPs, EOPs, SOPs, vendor work, projects, and commissioning activities.
- Demonstrated development of lower-tier technicians and measurable improvements in reliability, readiness, safety, capacity, or efficiency.
General Position Statement:
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
lightedge
Omaha, NE
About lightedge
LightEdge is a cloud infrastructure and data center provider offering colocation, cloud, and managed services.
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