External Job · via Greenhouse

Operations Control Specialist – Critical Field Services

eolapowerMiami, FL

💰 $65,000 – $75,000/yrFull-timeelectricianHVAChandyman services

Quick Summary

Operations Control Specialist managing scheduling, dispatch, and emergency coordination for a Florida-based UPS and battery systems provider serving mission-critical facilities.

Skills & Keywords

Operations schedulingDispatch coordinationEmergency logisticsService ticketing

Additional Information

Directly manage scheduling, dispatch, and coordination of Field Engineers across the country.
Prioritize emergencies and guarantee contractual response times are met.
Coordinate travel, equipment, and client deadlines under pressure.
Act as the central hub between clients, engineers, and internal departments.
Escalate and solve client issues quickly and professionally.
Draft and issue service quotes based on field recommendations.
Compile and finalize Field Service Reports for client delivery.
Track parts and equipment tied to service jobs.
Support cross-department projects and ensure deadlines are met.
3+ years in operations scheduling, crew coordination, or dispatch (airline, airport, utilities, construction, HVAC, service, or similar).
Proven ability to handle real-time logistics and emergencies with multiple moving parts.
Strong judgment, prioritization, and communication skills in high-stakes environments.
Comfort with complex calendars, service ticketing, and job costing.
Tech fluency: Microsoft 365, Adobe, ChatGPT, Grok and service/work order systems.
Bonus: Exposure to electrical, HVAC, UPS, or facilities service industries.
Detail-obsessed, you don’t let things slip through the cracks.
Base salary $65,000–$75,000
401K with matching
Medical, dental, and vision insurance
Paid time off and holidays
Short/Long-Term Disability + Life Insurance
Professional development + growth path to Operations Leadership
Up to $300/month non-taxed incentive for after-hours phone service (emergency only)
Monday–Friday, 8:00 AM–5:00 PM | In-office, Miami/Doral