External Job · via Greenhouse

Department Manager

dhpaceOlathe, KS

💰 $45,000 – $65,000/yrFull-time

Quick Summary

Residential Service Department Manager position managing operations, scheduling, and field technicians for a door service and installation company in Olathe, Kansas.

Skills & Keywords

Department managementScheduling and dispatchingField techniciansProject management

Job Responsibilities

Manage day-to-day operations of the Residential department.
Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
Review workload and manpower to meet customer commitments in a cost-effective manner.
Ensure that projects are completed timely, below budget and to the satisfaction of the customer.
Review monthly financial/operational reports and work with front-line managers to develop action plans to improve.
Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
Will assist with hiring, training and developing new employees
Other duties as assigned

Requirements

Bachelor's degree preferred
3-5 years of Management experience preferred; ideally will have supervisory or managerial responsibilities with a company that services or installs new equipment/products.
Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
Must possess a Valid Driver’s License
Comprehensive medical, dental, and vision coverage — available your first full month
Generous paid time off plus paid holidays and floating holidays
Company-paid life insurance, short-term disability, and long-term disability
401(k) with employer match
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Voluntary benefits including supplemental life and critical illness coverage
Employee discounts for you and your immediate family
Competitive compensation with annual performance reviews