External Job · via Greenhouse

Operations Manager - Chicago, IL / Glendale Heights, IL 60139

dhpaceChicago, IL

💰 $55,000 – $85,000/yrFull-time

Quick Summary

Operations Manager role overseeing commercial door systems service operations, P&L management, and team leadership at DH Pace Company in Glendale Heights, IL.

Skills & Keywords

Operations ManagementP&L responsibilityCommercial door systemsTeam leadership

Qualifications

OFFICE LOCATION / FULL-TIME ONSITE POSITION1 E North Ave., Suite 101, Glendale Heights, IL 60139

Minimum five (5) years’ of leadership experience managing exempt and non-exempt personnel, P&L, budgets, projects, materials ordering, sales and customer service.
Bachelor’s degree and commercial service provider industry experience preferred.
Work Hours are 7AM – 5PM Monday - Friday with emergency / after-hours call rotation schedule approximately every 4-6 weeks.
Must be willing and available to Train 3-5 days/week in one or two nearby operations for up to three (3) months.
Proficient with Windows based programs and ERP/CRM systems.
Analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback and other metrics to determine cause/effect relationships with ability to isolate key information and discern the impact of process or procedural changes.
Possess an ability for technical applications and mechanical systems.
Good driving record and valid driver’s license required.
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
Comprehensive medical, dental, and vision coverage — available your first full month
Generous paid time off plus paid holidays and floating holidays
Company-paid life insurance, short-term disability, and long-term disability
401(k) with employer match
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Voluntary benefits including supplemental life and critical illness coverage
Employee discounts for you and your immediate family
Competitive compensation with annual performance reviews

Position Overview

Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions with full P&L responsibility.
Make appropriate recommendations for operational and sales procedural/process improvement changes and implement with a goal of increasing customer satisfaction while delivering healthy profit margins and return on sales that meet or exceed the annual financial budget/forecast.
Leverage operations / process improvement expertise in a consultative manner with personnel to give employees the confidence that they can trust your leadership and any changes they are expected to adopt in their daily work activities, thus becoming the “go to resource” for operational assistance, advice, guidance and career mentoring.
Assist with employee/job scheduling and assist with technical/mechanical trouble shooting and problem resolutions.
Visit local accounts to for sales opportunities to increase sales revenues and ensure we are meeting customer expectations.
Ensure staff perform the required daily tasks in their respective areas with utilization of the company’s best practices, policies and procedures.