Entry Level Automotive Service Advisor / Writer | Weekends Off | League City
Quick Summary
Entry-level automotive service advisor position at Christian Brothers Automotive in League City, Texas, responsible for customer check-in/out, appointment scheduling, and vehicle service communication.
Skills & Keywords
Responsibilities include, but are not limited to
- Desire to learn automotive repair service terminology and processes
- Check guests in and out
- Answer phone calls and schedule appointments
- Providing safe shuttle service for our valued guests in our branded vehicle
- Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
- Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
- Keep the facility clean and organized
- Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
- Direct, coordinate, and participate in performing guest service activities as dictated by workload
- Serve as a community ambassador for the store through creating authentic relationships and partnerships
- Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand
- Consistently and effectively sell our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear professional manner
- Build long-term relationships between the store, yourself and our customer
- Directs, coordinates, and participates in performing customer service activities
- Work together as a team and assist other employees as needed
- Follow all safety policies and procedures
- Other duties as assigned
Physical Requirements
- Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
- Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Keeping a brisk work pace in a high-volume environment
Job Title
Entry Level Automotive Service Advisor / Writer
Location
1515 W FM 646, League City, United States, 77573
Job Overview
As an Entry Level Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.
Entry Level Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.
Ideal candidates will have a passion for continuous growth, drive to get the job done right, and a personality that is upbeat.
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
Christian Brothers Automotive
About Christian Brothers Automotive
Christian Brothers Automotive operates 300+ locations providing precision auto repair with transparency and integrity, equipped with manufacturer-level diagnostic equipment and factory scan tools.
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