Multi-Unit General Manager / Director of Operations | Up to $125k Base | Tampa
Quick Summary
Multi-unit General Manager for three Christian Brothers Automotive locations in the Tampa area with up to $125k base salary, responsible for operational excellence, team development, and market dominance.
Skills & Keywords
Responsibilities include, but are not limited to
- Culture, Training, & Near-Zero TurnoverProtect the Existing Team: Invest heavily in the current staff at Brandon, Riverview, and Apollo Beach. Learn their strengths, coach their weaknesses, and help them thrive.Keep Morale High: Cultivate a transparent, encouraging, and respectful environment that makes our shops the absolute best place to work in the Tampa automotive industry.Train & Mentor: Turn mistakes into coaching moments. Continuously develop Service Advisors and Technicians, helping them hit their production targets and career milestones.Create Low Turnover: Build a culture where people feel deeply valued, virtually eliminating voluntary staff turnover.
- Protect the Existing Team: Invest heavily in the current staff at Brandon, Riverview, and Apollo Beach. Learn their strengths, coach their weaknesses, and help them thrive.
- Keep Morale High: Cultivate a transparent, encouraging, and respectful environment that makes our shops the absolute best place to work in the Tampa automotive industry.
- Train & Mentor: Turn mistakes into coaching moments. Continuously develop Service Advisors and Technicians, helping them hit their production targets and career milestones.
- Create Low Turnover: Build a culture where people feel deeply valued, virtually eliminating voluntary staff turnover.
- Process Discipline & Playbook EnforcementEnforce the CBA System: Ensure 100% strict adherence to established Christian Brothers Automotive processes, from the initial digital vehicle inspection (DVI) to the final customer handoff.Cross-Store Consistency: Eliminate operational variance. Ensure all three locations execute operations with the exact same elite standard of quality.Physical Presence: Rotate predictably among the three shops. You will work directly from the service counters and shop floors—teaching, auditing, and streamlining workflows in real time
- Enforce the CBA System: Ensure 100% strict adherence to established Christian Brothers Automotive processes, from the initial digital vehicle inspection (DVI) to the final customer handoff.
- Cross-Store Consistency: Eliminate operational variance. Ensure all three locations execute operations with the exact same elite standard of quality.
- Physical Presence: Rotate predictably among the three shops. You will work directly from the service counters and shop floors—teaching, auditing, and streamlining workflows in real time
- Faith, Family, & Community EngagementBuild Local Partnerships: Act as our brand ambassador by building deep, meaningful relationships with local churches, ministries, and community organizations in Brandon, Riverview, and Apollo Beach.Drive Outreach Initiatives: Coordinate community-focused programs, such as free car care clinics for single mothers, partnerships with local non-profits, and neighborhood outreach events.
- Build Local Partnerships: Act as our brand ambassador by building deep, meaningful relationships with local churches, ministries, and community organizations in Brandon, Riverview, and Apollo Beach.
- Drive Outreach Initiatives: Coordinate community-focused programs, such as free car care clinics for single mothers, partnerships with local non-profits, and neighborhood outreach events.
Physical Requirements
- Being on your feet for the majority of the workday (standing, walking, etc)
- Occasionally lifting and carrying objects over 50 lbs.
- Driving manual transmission vehicles
- Keeping a brisk work pace in a high-volume environment
- Communicating clearly with customers and team members via phone and computer
Job Title
Automotive Multi-unit General Manager
Locations
Brandon, Riverview, and Apollo Beach (Rotating Weekly)
Job Overview
At Christian Brothers Automotive, we operate on a simple but profound principle: "Love your neighbor as yourself." We aren't just in the auto repair business; we are in the people business. As the owner of three premier, high-volume locations in Brandon, Riverview, and Apollo Beach, my goal is to dominate the local market through operational excellence, deep community impact, and an elite workplace culture.
We are seeking a powerhouse Multi-Unit General Manager who combines the heart of a servant leader with the drive of a high-performing retail executive. This is a boots-on-the-ground role. You will rotate among our three stores to coach our teams, enforce our proven playbook, and aggressively drive these locations to their maximum potential.
Who this role is not for (Read Before Applying)
Before reading further, please understand our culture. We are looking for a builder, not a hatchet man.
The Goal: Driving Super-Successful Stores
We are not looking for a passive supervisor or a ruthless corporate suit; we are looking for a growth catalyst who wins with people. You will be directly responsible for making these three shops the highest-performing automotive repair centers in the Tampa region by focusing on:
- If your leadership style relies on corporate micromanagement, fear, or managing solely by spreadsheets from a remote office, this is not the place for you.
- If your first instinct when taking over a market is to "clear house," fire the existing staff, and bring in "your own team," do not apply.
- We have great, dedicated people already in these shops. Your job is to mentor, protect, elevate, and inspire the team we have—not replace them. Success here means zero voluntary turnover because people love working for you.
- Driving Top-Line Sales & Profitability: Optimize service advisor performance, maximize car count, and ensure healthy margins without ever sacrificing our core values of honesty and integrity.
- Elite Store Presentation: Maintain pristine, world-class shop environments that reflect the premium Christian Brothers brand standard across all three locations.
- Market Dominance: Implement strategic operational adjustments to capture local market share and build a massive base of fiercely loyal, repeating guests.
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
All of your information is kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive is an"At-will" employer.
Christian Brothers Automotive
About Christian Brothers Automotive
Christian Brothers Automotive operates 300+ locations providing precision auto repair with transparency and integrity, equipped with manufacturer-level diagnostic equipment and factory scan tools.
Is this your company?
More jobs at Christian Brothers Automotive
Ready to apply?
Apply today for this Multi-Unit General Manager / Director of Operations | Up to $125k Base | Tampa role.
Apply for this role
You'll be redirected to Smartrecruiters to complete your application
Source
Qiggz curated this listing for you based on your skills.
