Automotive Service Manager | Weekends Off | Gretna
Quick Summary
Automotive Service Manager overseeing daily operations, guest experience, and team management at a Christian Brothers Automotive location in Omaha.
Skills & Keywords
Responsibilities include, but are not limited to
- Serve office and shop personnel with humility, urgency and excellence
- Serve our guests and community in a similar manner
- Lead all daily operations
- Follow and enforce all company policies and procedures as outlined in the current Employee Handbook
- Take necessary corrective and/or disciplinary action for employee non-compliance
- Ensure quality of work, attitude, and performance meets or exceeds guest satisfaction goals
- Develop estimates and work orders
- Direct Service Writers' development of our guest estimates and work orders and assign work orders to the technicians
- Ensure selection of quality parts
- Ensure target margins are achieved
- Open and close stores on a daily basis
- Perform daily, weekly, and monthly reconciliations, audits, and report analysis. Report results to Franchise Owners and/or Operators
- Ensure all equipment is fully operational and in good working order.
- Ensure technicians have the resources needed to do their job
- Serve as the primary communications interface to the guests, before, during, and after service
- Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand
- Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity
- Act in a professional manner suitable to represent a quality organization with which you are employed, always and in every instance projecting the characteristics of honesty and integrity
- Other duties may be assigned
Physical Requirements
- Being on your feet for the majority of the workday (standing, walking, etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Driving manual transmission vehicles
- Keeping a brisk work pace in a high-volume environment
- Using a keyboard and mouse several times daily
- Using a standard handset phone several times daily
Job Title
Automotive Service Manager
Location
17875 Oakmont Drive, Omaha, United States, 68136
Job Overview
As a Service Manager with Christian Brothers Automotive, you are the person who leads the team that our guests look to when they need help with their vehicle and invest in their vehicle. For these reasons, you play a key role in building relationships with our guests. Our Service Managers are responsible for all that happens in our shop and how our guests are guided through the entire repair process, keeping them informed of the status of their vehicle, and ensuring their satisfaction before they leave our facility.
The Service Manager is accountable for and has authority over all aspects of the daily operation of the business. Responsibilities include, but are not limited to, guest experience, sales activities, workflow, staff management, quality of work, guest satisfaction, revenue, profit margin, and other documented goals as assigned by the Director of Operations and Owner. All office and shop personnel report directly to the Service Manager.
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
Christian Brothers Automotive
About Christian Brothers Automotive
Christian Brothers Automotive operates 300+ locations providing precision auto repair with transparency and integrity, equipped with manufacturer-level diagnostic equipment and factory scan tools.
Is this your company?
More jobs at Christian Brothers Automotive
Ready to apply?
Apply today for this Automotive Service Manager | Weekends Off | Gretna role.
Apply for this role
You'll be redirected to Smartrecruiters to complete your application
Source
Qiggz curated this listing for you based on your skills.
