HVAC Regional Training Manager (Northeast Region - NY, NJ, NH, PA)
Quick Summary
HVAC Regional Training Manager for Factory Direct's Northeast region (NY, NJ, NH, PA) delivering sales, operational, and business training programs.
Skills & Keywords
REQUIRED QUALIFICATIONS
- High school diploma or equivalent required; associate or bachelor's degree preferred
- Must live near a major airport for quick travel options to Factory Direct stores
- 3+ years of sales experience in HVAC wholesale distribution or related industry
- 3+ years of operational experience in HVAC distribution, counter sales, or territory management
- 3+ years of experience delivering training to adult learners in a professional setting
- Valid driver's license with clean driving record
TRAINING DELIVERY & FACILITATION
- Deliver engaging sales and operational training to Territory Managers, Counter Sales Associates, contractors, dealers, and store personnel
- Train on product features, advantages, and benefits to enable effective selling of HVAC equipment with basic understanding of HVAC systems
- Facilitate Kitchen Table Sales training and emerging B2B/B2C sales methodologies for contractors
- Provide counter sales training focused on contractor engagement and increasing lines per order
- Deliver business training, operational procedures, and Cloud Suite Distribution (CSD) systems training
- Adapt facilitation approach based on audience needs using adult learning principles
TRAINING MANAGEMENT & ADMINISTRATION
- Manage all training through Litmos Learning Management System including enrollment, tracking, and completion verification
- Ensure training completion across all Factory Direct stores in the region
- Schedule and coordinate training sessions across multiple locations
- Monitor training effectiveness and impact on sales and operational metrics
NEEDS ANALYSIS & PROGRAM IMPROVEMENT
- Conduct ongoing needs assessments by observing store operations and engaging with stakeholders
- Proactively identify training gaps that impact sales performance and operational efficiency
- Collaborate with Operations Directors, Store Managers, and Territory Managers to understand business challenges
- Develop and update training content when programs need enhancement
- Provide recommendations for new training initiatives based on identified needs
STAKEHOLDER COLLABORATION
- Partner with Factory Direct leadership to align training with business objectives
- Build credibility with Territory Managers, contractors, and store personnel as a trusted advisor
- Collaborate with Learning & Development team to share best practices
- Respond professionally to feedback and adjust training approaches accordingly
TRAVEL & REGIONAL COVERAGE
- Travel extensively (65-75%) throughout the Northeast region to provide on-site training and support at Factory Direct locations
- Maintain flexibility to adjust schedule based on training needs, new store openings, and business priorities
SALES & OPERATIONAL EXPERTISE
- Strong understanding of HVAC contractor business models and buying behaviors
- Proven success in B2B sales, preferably selling HVAC equipment to contractors and dealers
- Knowledge of wholesale distribution operations, counter sales processes, and territory management
- Understanding of how to increase sales effectiveness and lines per order in counter sales environments
- Familiarity with evolving sales methodologies including Kitchen Table Sales and modern B2B/B2C approaches
TRAINING & FACILITATION SKILLS
- Demonstrated ability to facilitate engaging training sessions using adult learning principles
- Strong presentation and communication skills with ability to influence and inspire
- Experience using Learning Management Systems for training administration and tracking
- Proficiency creating training materials using Microsoft Office (PowerPoint, Word, Excel)
- Ability to translate product features into compelling advantages and benefits
Additional Information
Equal Opportunity Employer, including disability / veterans
*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!
Bosch-HomeComfort
About Bosch-HomeComfort
Manufacturer of home heating and comfort systems.
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