Driver, Donations Pickup & Delivery
Quick Summary
Logistics Associate responsible for pickup and delivery of donations, food handling, and light facility maintenance for Community Action House in Holland, MI.
Skills & Keywords
Responsibilities & Essential Duties
- Pickup and Delivery: Pick up and deliver items from donor homes and businesses, suppliers, and retail partners, ensuring timely deliveries and pickups. This includes moving large and heavy items by hand, in and out of delivery vehicles, residential homes, and commercial spaces using proper lifting techniques and equipment (dollies, hand trucks, ramps, etc.).
- Food Handling: Ensure food is properly handled in a food safe manner (training for this role includes ServSafe or other food handling certification).
- Loading and Unloading: Assist with the loading and unloading of stock, sometimes using equipment such as hand trucks, dollies, or pallet jacks. Ensure all items are properly secured within the vehicle to prevent damage.
- Customer Interaction: This role builds and maintains relationships with donors, volunteers and guests throughout workday interactions ensuring a positive experience.
- Safe Operation & Compliance: Safely operate Community Action House vehicles (van or box truck) in various traffic and weather conditions, adhering to all local traffic laws, company policies, and Department of Transportation regulations.
- Documentation & Reporting: Maintain accurate records of donations, mileage, fuel usage, and hours of service. Use a mobile application for routing and pickup/delivery tracking.
- Vehicle Maintenance & Inspection: Perform daily pre-trip and post-trip vehicle inspections, reporting any mechanical issues or maintenance needs to the Logistics Manager promptly. Maintain cleanliness of vehicles exterior and interior.
- Facilities Maintenance: Conduct regular inspections to identify and address maintenance needs. Complete minor repairs and maintenance including but not limited to: repairing wall damage, painting, floor maintenance. Perform regular maintenance of the grounds, including but not limited to: lawn maintenance, snow removal and salting, trash removal.
- Other duties as assigned, including but not limited to general warehouse and retail inventory duties such as sorting goods, organizing inventory, or staging products for sale.
Education & Experience
- 1+ years of relevant experience required
- No supervisory experience required
- High School Diploma required; or equivalent education or experience
- Valid driver’s license in good standing
- Valid chauffeur’s license (or ability to obtain)
- ServSafe Certification (or ability to obtain)
- Basic conversational Spanish proficiency desired
Position Details
- Continuously move about work area
- Continuously use hands/fingers to handle or feel
- Continuously reach with hands and arms
- Continuously ascend/descend (stairs/ladder/etc.)
- Continuously bend, stoop, kneel, crouch, or crawl
- Continuously use eyesight clarity/accuracy or visual perception
- Continuously read and understand written word
- Continuously drive a vehicle for work
- Frequently operate computer and general office machines
- Frequently work outside in variable weather conditions
- Frequently operate machines: Hi-Lo, Pallet Jack
- Frequently ability to push, pull, and lift up to 75 pounds
- Occasionally work in stationary position
- Access to consistent and reliable transportation to be able to travel between worksites when needed. Mileage reimbursements available on a biweekly basis.
- Evening hours occasionally, pre-scheduled
- Weekend hours occasionally, pre-scheduled
About Community Action House
Since its founding in 1969, Community Action House has been the focal point of community efforts to provide critical support and pathways out of poverty for our neighbors in need. Our community-powered work takes a client-centric approach that meets people wherever they are at and offers services that enhance ownership and agency. Our work is organized in three interconnected areas: Food Access, Resource Navigation, and Financial Wellness. Welcome, excellence, and collaboration are some of our core values. (www.communityactionhouse.org)
In October 2021, we launched our new ‘Food Club & Opportunity Hub’ to expand efficient, impactful healthy food assistance with the on-site integration of other pathway programs. More recently, we announced a partnership with Dwelling Place to help address the affordable housing crisis here in Holland. In July 2023, we publicly launched our expansion of Lakeshore Food Rescue. (www.lakeshorefoodrescue.org)
In April 2026, we are launching our second Resale Store in Holland, MI. Our first Resale Store has proven that it can generate consistent, flexible funding that directly supports our work—while also providing practical resources for the people we serve. A second store allows us to scale that success. It’s a high-impact use of community assets: turning donated goods and volunteer engagement into reliable income, reducing our dependence on fluctuating grants and charitable contributions. (https://www.communityactionhouse.org/resale-expansion)
Organizational budget: $14M+ (inclusive of $7-8M of in kind support)Agency Size: 80 staff and 3,000+ annual volunteers
Our Values
Who we are. Who we aspire to be. What drives us. What unites us. > Radically Welcoming> Guest-Centered> Lead with Kindness> Curiosity-Driven> Always Improving> Collaborative by Design> Contagious Commitment> One Team
If you’re excited to collaborate on our mission, grow your skills, and be part of a team that deeply cares, we’d love to hear from you.
Applications
An application is required to be submitted through our Jobs page of our website. Interviews are conducted on a rolling basis. The application process includes a phone interview and two onsite interviews. Community Action House will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact accommodations@communityactionhouse.org - thank you.
Equal Opportunity Employer
Community Action House is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, childbirth, medical condition related to pregnancy or childbirth), sexual orientation, and gender identity, national origin, disability, age, genetic information, height, weight, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. We encourage applicants of all backgrounds to apply. Note: This job posting is a description of the typical duties of this position, and is not intended to be a comprehensive list of all duties. Job incumbents may be asked to perform other duties as required.
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About communityactionhouse
A community organization providing social services and support.
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