External Job · via Smartrecruiters

Shipping & Receiving Associate

CustomEquipmentIncRichfield, WI

💰 $28,000 – $36,000/yrFull-time

Quick Summary

Hybrid Shipping & Receiving Associate responsible for parts fulfillment, warehouse operations, freight handling, and production support.

Skills & Keywords

Parts fulfillmentForklift operationInventory managementFreight handling

Additional Information

Primary Purpose

This hybrid role is responsible for supporting both aftersales parts fulfillment and general warehouse operations, including shipping, receiving, inventory handling, and production support.

The position splits time between the following high level tasks based on timing and labor needs:

This role is ideal for someone who is detail-oriented but also comfortable operating equipment and moving independently between tasks in a fast-paced environment.

Essential Functions and Responsibilities

Service Parts Fulfillment (Outbound Orders)

Returns Processing (RMA)

Shipping & Receiving (Freight Handling)

Shipping & Receiving (Freight Handling)-Continued

Production Support / Material Handling

Warehouse Operations

Picking, assembling, packaging, and shipping service parts orders
Processing returns (RMA)
Unloading inbound freight and prepping/loading outbound freight
Updating receipts in ERP system
Supporting production by ensuring materials are staged and available
Pick, verify, and pack service parts orders accurately from inventory.
Perform light assembly or kitting of parts when required.
Package orders securely using appropriate materials based on size, weight, and fragility.
Process shipments using systems such as ShipWorks and ship via UPS or other carriers.
Ensure correct shipping methods, labeling, and documentation are applied.
Prioritize urgent orders (machine down, expedited, dealer requests).
Receive and inspect returned parts for condition and accuracy.
Verify returns against original orders and RMA documentation.
Record return details in systems such as Salesforce and ERP.
Determine proper disposition:Return to stockRoute for inspection/repairScrap or quarantine
Return to stock
Route for inspection/repair
Scrap or quarantine
Repackage and restock approved inventory.
Communicate discrepancies or issues with customer service or warranty teams.
Receive inbound shipments from vendors and carriers.
Verify quantities and inspect for damage upon receipt while noting damage on BOL.
Unload trucks using forklift or pallet jack as needed.
Process outbound freight shipments (LTL and parcel), including:Palletizing and wrappingPreparing bills of lading (BOLs)Coordinating carrier pickups
Palletizing and wrapping
Preparing bills of lading (BOLs)
Coordinating carrier pickups
Stage outgoing shipments and ensure proper documentation is attached.
Keep production lines stocked with required parts and materials.
Transport materials between warehouse and production areas.
Stage kits, components, or assemblies for upcoming builds.
Respond to urgent production needs to prevent production downtime.
Maintain organized inventory locations and clean work areas.
Assist with cycle counts, physical inventory, and inventory accuracy.
Identify and report low stock, damaged goods, or discrepancies.
Follow proper storage practices for parts and materials.