External Job · via Smartrecruiters

Restaurant Captain (Server)

TheWonderfulCompanyPaso Robles, CA

💰 $28,000 – $42,000/yrFull-time

Quick Summary

Restaurant Captain at a Forbes 5-star dining establishment responsible for guiding service flow, wine service, and delivering exceptional guest experiences.

Skills & Keywords

wine servicefine diningForbes 5-starguest service

Additional Information

Guide service flow, support real-time decision-making, and ensure all guest interactions reflect the graciousness, thoughtfulness, and precision of The Restaurant at JUSTIN
Provides an excellent customer experience to uphold Forbes 5-star services/standards and follows all company and safety procedures and policies
Assist with dining room setup, including linens, glassware, silverware, tabletop details, and equipment such as fans or heaters
Manage beverage service and taste, open, and pour wines; serve and describe wines in accordance with the Court of Master Sommeliers
Deliver and clear food courses in coordination with FORBES 5-Star Service standards
Speak about food with accuracy, ease, and elegance, avoiding slang
Provide knowledgeable, graceful, and attentive service with natural timing and a warm approach
Oversee table maintenance through delegation or direct action
Maintain clean and organized service stations and side work areas throughout the shift
Maintain the cleanliness of all interior and exterior guest areas
Reset and flip tables with speed and attention to detail
Anticipate and respond promptly to guest needs and requests
Communicate special table needs and guest requests to the kitchen
Break down and close the dining room post-service, including polishing, organizing, and restocking service tools and equipment
Maintain a clean, well-kept uniform and a natural, professional appearance
Participates and ensures compliance with all opening and closing duties as determined and published by the Restaurant Manager or Executive Chef
Keeps up to date on new JUSTIN releases as well as viticulture and winemaking techniques