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Restoration Project Coordinator

fortifycompaniesNew York, NY

💰 $45,000 – $65,000/yrFull-time

Quick Summary

Restoration Project Coordinator supporting mitigation and reconstruction projects through administrative coordination, scheduling, and communication.

Skills & Keywords

project coordinationschedulingdocumentationPSA software

Description

Safety first, always: We hold ourselves to the highest standard to protect our team, clients, and communities
Showing up with a service heart: We help people move forward with empathy, respect, and unwavering commitment
Bringing the energy: We show up with urgency and a get‑it‑done mindset, owning every outcome
Predictability in the unpredictable: With standardized systems, we deliver consistency every time
Driving success together: By supporting one another, we strengthen relationships and drive results
Coordinate clerical, administrative, and accounting functions for mitigation and rebuild projects
Support Project Managers and Operations leadership with daily project coordination
Work directly with Project Managers to schedule mitigation crews on jobs daily, adjusting for priorities, job scope, and changing field conditions
Maintain accurate job files, notes, and documentation within PSA (our job management software)
Track mitigation and rebuild project schedules, appointments, inspections, material deliveries, subcontractor workflows, and overall project workflows from beginning to end
Coordinate office schedules and communicate with customers regarding arrivals, changes, or delays
Assist with collections processes, including deductibles, progress payments, and final payments when needed
Coordinate and communicate with insurance companies, adjusters, agents, vendors, and clients throughout the project lifecycle
Prepare, review, complete, and route project‑related forms, paperwork, purchase orders, and work orders
Perform project tracking and reporting, including schedules, metrics, and operational reports using Power BI
Provide quick, accurate responses to vendors, subcontractors, agents, and clients
Support office staff, production management, and sales teams as needed
Answer incoming calls, direct inquiries, and assist clients professionally and empathetically
Demonstrate a positive and professional image of the company through written, verbal, and visual communication
Apply all safety rules and regulations and help prevent work hazards
Perform other administrative and coordination duties as assigned
In‑person, team‑based role supporting emergency remediation operations
Collaborative office environment closely aligned with Project Managers and field teams
Clear opportunity for growth into senior coordination, operations, or project management roles
Exposure to insurance‑driven mitigation and reconstruction workflows
A values‑driven organization that prioritizes people, safety, and accountability