Field IT Technician
Quick Summary
Field IT Technician installing and supporting enterprise security systems including access control, video surveillance, and network infrastructure.
Skills & Keywords
Description
- Install, configure, and maintain access control systems, video surveillance, and other security technologies.
- Provide IT/networking support for system integration, including switches, servers, and wireless devices.
- Configure databases and applications for security platforms (e.g., S2, Lenel, Genetec, Milestone, etc.).
- Perform troubleshooting for hardware, software, and network connectivity issues.
- Collaborate with project managers and engineers to deliver projects on time and within scope.
- Provide end-user training and support as needed.
- Maintain accurate service documentation, system diagrams, and project notes.
- Ensure compliance with company standards, client requirements, and industry best practices.
- 2+ years of IT or field technician experience (security industry preferred, but not required).
- Strong understanding of TCP/IP networking, VLANs, and Windows environments.
- Familiarity with databases (SQL, PostgreSQL, or similar) and basic query skills.
- Experience with access control or video management systems a plus.
- Ability to read and interpret wiring diagrams and technical documentation.
- Strong problem-solving skills with a customer-first mindset.
- Willingness to travel locally to client sites; valid driver’s license required.
- Ability to lift and mount equipment when needed (up to 50 lbs).
Position Overview
We are seeking a Field IT Technician to join our growing team. This role combines IT expertise with hands-on fieldwork, supporting the installation, configuration, and troubleshooting of enterprise security systems. The ideal candidate will have a strong foundation in networking, databases, and system administration, along with the ability to work independently in client environments.
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