Carpentry Technician

· Conduct Pre-Installation Assessments (on site and remotely) to verify measurements and product specifications.

· Provide installation solutions that meet customer expectations for cost-effective window and door replacements.

· Identify situations that could affect customer expectations.

· Maintain a thorough knowledge of construction basics and installation.

· Adhere to established Renewal processes and standards.

· Recognize situations that could have an impact on customer expectations, job costs, and code performance, and provide alternatives as needed.

· Evaluate the condition of existing structures, frames, sashes, casings, and trims.

· Document any environmental or climate concerns, structural issues, or aesthetic considerations.

· Compare findings to project specifications, verify that the order meets the customer’s needs, and provide appropriate solutions.

· Provide detailed written instructions for the installation crew.

· Create a materials list needed to complete the installation.

· Draft a floorplan when required by permit code.

· Prepare the homeowner for the installation appointment and the next steps in the process.

· Complete and submit required paperwork that is neat, accurate, and thorough in a timely manner.

· Keep team members informed of customer interactions and actions taken.

· 3+ years of experience in residential construction.

· 3+ years of technical assessment experience in the home improvement industry.

· Proficient in measuring and installing residential windows.

· Strong customer focus with a commitment to delivering excellent customer service.

· Exceptional organizational skills to manage multiple assignments.

· Basic computer skills, including proficiency in MS Word, Excel, Teams, and video conferencing.

· Professional appearance, excellent oral and written communication skills, team player, strong work ethic.

· Licensed California driver with access to a reliable, insured vehicle

- Full time, 40 hours/5 days a week, typically 8 am-6 pm, weekend availability required.

Interested in this exciting and rewarding challenge? If you are looking to take your career to the next level, please email your resume to rarthur@windowsbyrba.com!