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Estate Wine Guide (Part-Time)

TheWonderfulCompanyPaso Robles, CA

💰 $16 – $22/hrPart-time

Quick Summary

Part-time Estate Wine Guide role focused on creating guest experiences, supporting tasting room operations, and driving wine sales at a California winery.

Skills & Keywords

wine knowledgeguest relationstasting room operationssales

Additional Information

Create and execute engaging, educational, and memorable guest experiences
Support all daily activities related to Tasting Room operations, including general stocking and cleaning, tours, weekend lounge execution, outreach, and cooperation with all departments
Assist in achieving financial goals, including:Tasting Room and Wine Society Lounge wine salesTasting Room merchandise and food salesTour program signupsWine Society signup goals
Tasting Room and Wine Society Lounge wine sales
Tasting Room merchandise and food sales
Tour program signups
Wine Society signup goals
Give tours as needed
Perform monitoring and stocking duties as assigned
Be timely and punctual with regard to scheduling requirements and beprepared to assist other departments as needed
Ensure the tasting room is tidy at all times (e.g., refolding t-shirts as necessary)
Assist in developing a list of 50,000 non–Wine Society members for marketing by contributing innovative ideas to gather email addresses
Maintain clean and tidy work areas, including:Tasting Room: All bar areas must be clear of unnecessary POS materials, flyers, etc.Tasting Room Office: The shared desk area must be clear and available for employees to use as neededGarage: Keep clean and free of unnecessary items; ensure all back stock of shopping bags, merchandise, POS materials, etc. is organized and easy for staff to findWarehouse: Organize wine pallets regularly. Coordinate with a forklift-certified employee and the inventory controller to ensure inventory is accessible, neat, and orderly
Tasting Room: All bar areas must be clear of unnecessary POS materials, flyers, etc.
Tasting Room Office: The shared desk area must be clear and available for employees to use as needed
Garage: Keep clean and free of unnecessary items; ensure all back stock of shopping bags, merchandise, POS materials, etc. is organized and easy for staff to find
Warehouse: Organize wine pallets regularly. Coordinate with a forklift-certified employee and the inventory controller to ensure inventory is accessible, neat, and orderly
Resolve guest concerns and complaints using good judgment and tact; escalate issues to management when necessary
Stay informed on all new JUSTIN releases, including library wines, viticulture, and winemaking techniques
Attend all Tasting Room Manager (TRM) weekly and monthly meetings