Automotive Master Technician // Chrysler Technician - Dave Smith Motors / Kellogg ID

Level 3 Chrysler Master Technician – Performance Expectations

These performance expectations outline the standards required to be successful in this role. They are designed to support consistency, accountability, and professional growth.

Core Expectations

• Maintain consistent attendance and punctuality. • Follow dealership processes and workflow standards. • Demonstrate professionalism, teamwork, and accountability. • Protect repair quality, safety, and customer trust. • Use Dealerlogix and MPVI accurately and consistently.

Production & Quality

• Meet or exceed expected efficiency and productivity benchmarks. • Perform accurate diagnostics and repairs with minimal comebacks. • Complete Digital Vehicle Inspections thoroughly with clear documentation. • Follow OEM repair procedures and warranty standards.

Accountability

Performance is reviewed regularly. Failure to meet expectations may result in coaching, additional training, or corrective action. Consistent performance creates advancement opportunities.