External Job · via Greenhouse

Operations Manager

dhpaceTucson, AZ

💰 $52,000 – $75,000/yrFull-time

Quick Summary

Operations Manager overseeing department operations, field technicians, and P&L responsibilities for a commercial door and security products company in Tucson, AZ.

Skills & Keywords

operations managementfield technician supervisionbudget managementproject delivery

Responsibilities

Manage day-to-day operations of the department
Managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
Ensure that projects are completed timely, efficiently, below budget and to the satisfaction of our customers.
Proactively address and manage customer interactions to ensure a positive experience, even when delivering difficult news.
Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
Will assist with hiring, training and developing new employees
Other duties as assigned by manager

Job Requirements

Bachelor’s degree preferred
Supervisory or managerial responsibilities with a company that fixes/repairs/installs equipment/products preferred
Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
Must possess valid driver’s license and good driving record

#LI-JB1

Comprehensive medical, dental, and vision coverage — available your first full month
Generous paid time off plus paid holidays and floating holidays
Company-paid life insurance, short-term disability, and long-term disability
401(k) with employer match
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Voluntary benefits including supplemental life and critical illness coverage
Employee discounts for you and your immediate family
Competitive compensation with annual performance reviews