Warehouse Supervisor- 2nd shift
Quick Summary
Warehouse Supervisor overseeing 2nd shift operations, team leadership, and order fulfillment at a digital platform infrastructure company.
Skills & Keywords
Duties/Responsibilities
- Oversee all immediate departmental activities and carry out supervisory responsibilitiesin accordance with company policies and procedures and applicable laws.
- Lead a team of warehouse associates, motivating them to achieve and maintain a high level of productivity and accuracy.
- Identify staffing needs and delegate tasks assigning labor as receive-pick-pack-ship work-flow dictates
- Resolve employee issues while ensuring positive employee relations and promote and enforceall company policies fairly and consistently.
- Oversee any area of Warehouse Picking, Receiving, Packing, and Shipping of warehouse sales orders by setting expectations and meeting KPI.
- Effectively drive continuous and quality related improvements.Actively engage in project management responsibilities and support a wide range ofWarehouse group projects.
- Analyze and solve problems or assist other team members in finding solutions.
- Review warehouse schedules, material, and manpower to coordinate dailywarehouse activities to meet business objectives.
- Inform assigned employees of warehouse and material constraints and coordinate withsupport groups to resolve problems affecting schedules.
- Communicate with departmental stakeholders on vendor issues, material or picking delays, carrier or packaging issues, and inventory discrepancies.
- Collaborate with other departments, such as account coordinators and production staff, to ensure smooth operations.
- Ensure the rules and regulations of US export and import procedures are followed.
- Direct efforts toward the reduction of process variation while ensuring that warehouseproducts and services meet quality requirements.
- Ensure adherence to safety protocols and procedures, maintaining a safe working environment for all employees.
- Help maintain and manage accurate warehouse inventory and receipt/picking records including cycle count initiatives and complete stock inventory accuracy.
- Maintain and manage accurate WIP inventory and shipping records.
- Identify and implement process improvements to enhance efficiency and accuracy.
- Train new warehouse associates and provide ongoing coaching and development to the team.
- Address departmental inquiries or requests and resolve any order fulfillment issues.
- Assist with planning and leading departmental and continuous improvement projects.
- Assist with troubleshooting and root cause identification for receiving, picking and shipping errors while driving corrective and preventative action initiatives.
- Contributes to creating, improving, and training on SOPs and Dozuki training documentation.
- Maintain a clean, organized, and well-maintained warehouse environment.
- Leading and assisting in 5s implementation and audits.
- Manage duties assigned by Manager
- Backup Warehouse Associate I, II, III and Lead roles.
- Exhibit and maintain strong attention to detail and the ability to follow step-by-step instructions.
- Ability to adjust and follow instructions in a fast-paced environment.
- Contributes to the completing of projects on time, using project management software to managethe projects.
- Perform other related duties as required
Physical Requirements
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Compensation & Benefits
Total rewards package
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
Benefits included
Education and Experience
- Minimum Required – High school diploma and 3-5 years’ experience in a warehouse receiving, picking, shipping environment, preferably in a supervisory role
- Preferred – Associates Degree
- Proven track record and ability to manage, train, and develop, coach, and mentor employees.
- Ability to resolve conflicts, meet deadlines, manage production activities and effectivelymulti-task in a fast paced environment
Knowledge, Skills, Abilities
- Ability to read and write English, follow verbal instructions, and use simple math.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent organizational skills and attention to detail.
- Proficiency in warehouse management principles and best practices.
- Experience with warehouse management systems (WMS) and Transportation Management Systems (TMS) preferred.
- Strong communication, interpersonal, and problem-solving skills – Microsoft Office Experience required, MS TEAMS experience preferred.
- Ability to work independently and as part of a team.
- Operate an electric pallet jack (required) and Stand-Up Reach Truck (preferred).
Why AHEAD
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
Use of AI
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com. You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.
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