External Job · via Greenhouse

Service Manager

Whip, Inc.Chicago, IL

Posted Oct 21 · Last Verified Nov 2

Education and Experience

5+ years of automotive service management experience, preferably with a focus on Electric Vehicles (EV) and/or fleet operations.
Strong understanding of automotive systems (drivetrain, suspension, electrical) and collision repair workflows. Prior experience with Tesla or high-voltage systems is a strong plus.
Proven ability to manage diverse teams (technical vs. logistical) and resolve conflicts effectively.
Proficiency with shop management software, inventory tracking systems, and diagnostic tools.
Exceptional communication skills, ability to work under pressure, and a proactive problem-solving mindset.

Work Environment

This role involves standing for extended periods, using hand and power tools, and working around machinery, and automotive fluids. The environment can be noisy and fast paced, requiring adherence to safety protocols.

Physical Demands

Ability to communicate both verbally and in writing, using virtual meeting and communication tools such as email, Google Meet, and Slack.
Ability to lift and carry up to 15 pounds, if required.
Reasonable accommodations will be made for qualified individuals with disabilities.

Equal Employment Opportunity

Whip is proud to be an equal-opportunity employer. Whip is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding status, or related medical conditions), age, sexual orientation, national origin, ancestry, marital status, military or veteran status, genetic information, disability (including physical or mental disability, medical condition, or medical leave), or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Consistent with our commitment to equal employment opportunity, Whip will make reasonable accommodations for qualified individuals with disabilities. If you require an accommodation to perform the essential functions of your job due to a disability, please contact People Operations at recruiting@drivewhip.com to request an accommodation.

This EEO statement reaffirms our commitment to providing a workplace free from discrimination and harassment, in accordance with all applicable laws. We encourage all qualified candidates to apply for employment opportunities at Whip.

Compliance with Laws

Whip employees are expected to comply with all federal, state, and local laws.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this position. Essential duties and responsibilities may be added or modified as necessary at any time.