Low Voltage Service Technician (Security & Fire Alarm)
Quick Summary
Low voltage service technician for security and fire alarm systems installation, maintenance, and repair in commercial environments.
Skills & Keywords
Essential Duties and Responsibilities
- Service, troubleshoot, repair, and maintain commercial access control, CCTV, and intrusion alarm systems.
- Perform diagnostic testing and resolve hardware, software, and communication issues on security systems.
- Support service, testing, troubleshooting, and repair of commercial fire alarm systems.
- Respond to customer service requests and provide timely resolution of system issues.
- Identify system deficiencies and recommend corrective actions.
- Complete service reports, work orders, and required documentation accurately and on time.
- Communicate effectively with customers before, during, and after service visits.
- Coordinate with project managers and schedulers regarding job status, material needs, and service requirements.
- Support system upgrades, device replacements, and minor installations as needed.
- Participate in after-hours support and on-call rotation as required.
Required Skills & Qualifications
- Minimum of 3 years of experience servicing commercial low-voltage systems.
- Strong troubleshooting experience with one or more of the following: Access Control Systems CCTV / Video Surveillance Systems Intrusion Alarm Systems
- Access Control Systems
- CCTV / Video Surveillance Systems
- Intrusion Alarm Systems
- Working knowledge of commercial fire alarm systems, including troubleshooting and basic service activities.
- Experience with security platforms such as Lenel, Avigilon, Genetec, Software House, Brivo, Honeywell, DSC, Bosch, or similar systems preferred.
- Ability to diagnose and resolve wiring, network, power, and device-related issues.
- Familiarity with NFPA 72 and general life safety system requirements.
- Ability to read blueprints, wiring diagrams, and technical documentation.
- Strong customer service and communication skills.
- Self-motivated with the ability to work independently.
- Proficiency with computers, mobile devices, and manufacturer software tools.
- Ability to meet company driving eligibility requirements, including holding a valid driver’s license and maintaining an acceptable motor vehicle record.
- Experience servicing commercial fire alarm systems such as Notifier, Fire-Lite, EST, Siemens, Silent Knight, or Simplex.
- Fire alarm programming experience a plus.
- NICET certification preferred.
- FASA/BASA certification preferred.
- FMLA General Notice (English)
- FMLA General Notice (Spanish)
- USERRA Rights Notice (English)
- USERRA Rights Notice (Spanish)
- Employee Polygraph Protection Act (EPPA) Notice (English)
- Employee Polygraph Protection Act (EPPA) Notice (Spanish)
- E‑Verify Participation Posters
- Right to Work Posters
- Your Rights Under Illinois Employment Laws
- Illinois Paid Leave for All Workers Act
- Illinois Equal Pay Act – Pay Transparency Notice
- VESSA (Victims' Economic Security and Safety Act)
- Illinois Right to Privacy Poster (English)
- Illinois Right to Privacy Poster (Spanish)
- Illinois Right to Privacy Poster (Polish)
- CA Minimum Wage
- CA Paid Sick Leave
- CA Pregnancy Disability/CFRA Leave
- CA Whistleblower Protections
- CA Transgender Rights
- NC Wage & Hour Notice
- NC OSHA Notice
Job Summary
LifeSafety Management is seeking an experienced Low Voltage Service Technician to join our Boynton Beach, FL team. This role is primarily focused on the service, troubleshooting, maintenance, and repair of commercial security systems, including access control, CCTV, and intrusion systems, while also supporting fire alarm service activities.
The ideal candidate will have a strong service background in electronic security systems and possess working knowledge of commercial fire alarm systems. This position requires excellent troubleshooting skills, a customer-focused mindset, and the ability to work independently in commercial environments.
Fortis Fire & Safety
About Fortis Fire & Safety
A fire safety and protection services company.
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