External Job · via Greenhouse
brady

Controls Wiring Installation Field Supervisor

bradyFayetteville, NC
💰 $65,000 – $95,000/yrFull-timeelectricianHVAClow voltage and telecom

Quick Summary

Field Supervisor overseeing controls wiring technicians with responsibilities for team leadership, training, scheduling, and performance management.

Skills & Keywords

Controls wiringField supervisionTeam leadershipScheduling/dispatching

OTHER REQUIREMENTS

  • Ability to pass drug screening
  • Ability to prove US employment eligibility

TEAMWORK

  • Demonstrate and promote a spirit of cooperation and teamwork throughout the Company
  • Continually look for ways to improve our processes and ability to serve our customers effectively
  • Improve personal performance on a continual basis

CUSTOMER SERVICE

  • Provide responsive, professional and diplomatic customer service
  • Answer customer calls and correspondence quickly and pleasantly
  • Communicate with customers in a friendly, professional, and patient manner
  • Perform all duties with the goal of building and maintaining long-term customer relationships
  • Immediately address any customer’s concern and requests the involvement of other Company personnel as required

SAFETY

SUPERVISORY RESPONSIBILITIES Directly supervises field employees in the Controls wiring Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCEHigh school diploma required; Associate’s [referred; minimum 5 years of experience in scheduling/dispatching required; 2 years of customer service experience required; HVAC industry a plus.

COMPUTER SKILLSFrequent use of computers, mobile devices and Microsoft products to manage business processes and tasks

CERTIFICATES, LICENSES, REGISTRATIONSValid driver's license

LANGUAGE SKILLS Ability to read, analyzes, and interprets service bulletins, technical procedure manuals, equipment specifications, and governmental regulations. Ability to write reports, policies, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from top management, customers, and service personnel.

MATHEMATICAL SKILLSAbility to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITYAbility to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to walk and use hands to operate computer keyboard, mouse and telephone keyboard. The associate is occasionally required to stand; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENTThe work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position works in a typical office environment with occasional visits to job sites, which include outdoor work and work in mechanical/equipment rooms. During the job site visits, the associate is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate.

  • Follow all company safety programs and report any non-compliance to your Team Leader
  • Notify Team Leader or Safety Director of any unsafe conditions
  • Proper PPE equipment must be used at all times when necessary
  • Report all accidents and injuries to your Team Leader and HR immediately
  • All monthly training topics on safety completed and done during the month due

EEO STATEMENT

Brady strives to provide an environment free of discrimination as part of our mission to care for each other, our customers, and our community. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

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Controls Wiring Installation Field Supervisor at brady | Qiggz