Senior BMS Service Technician - Dallas, TX
Quick Summary
Senior BMS Service Technician diagnosing and resolving complex building management system issues in commercial and mission-critical environments across Dallas.
Skills & Keywords
Responsibilities
- Independently troubleshoot, service, and commission BMS systems in mission-critical environments.
- Diagnose and resolve hardware, software, and networked control system issues.
- Execute service tickets from assignment through full resolution within SLA timelines.
- Perform system upgrades, backups, restores, and configuration changes.
- Execute commissioning and startup activities, including validation of system performance.
- Install and configure control system components, including sensors, controllers, and panels.
- Read and interpret control drawings to identify issues and implement solutions.
Minimum Qualifications
- 3-5+ years of BMS, building automation, or HVAC controls experience.
- Proficiency with Tridium Niagara (N4) or equivalent controls systems.
- Strong troubleshooting capability across control systems (hardware, software, and networked systems).
- Field-based role across commercial buildings, active construction sites, and mission-critical facilities.
- Standing, walking, climbing ladders, and working in mechanical spaces
- Lifting tools and equipment (up to ~50 lbs.)
- Working in confined or high-access environments as needed
- Standard work hours with on-call rotation and emergency response requirements
- Travel required based on service and project needs
Summary
BMS Service Technician II diagnoses and resolves complex system issues in building management systems across commercial and mission-critical environments. This role ensures systems run reliably by completing service work from start to finish, reducing repeat issues, and maintaining consistent service quality. This role requires overnight travel for service repair work.
Disclaimers
Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. What else can we offer you? We offer a fantastic lineup of benefits, including Medical, Dental, Vision, FSA, HSA, 401k Matching, Paid Vacation, Paid Sick, Paid Holidays, Paid Parental Leave, Paid Short Term & Long Term Disability, Tuition Reimbursement, and a flexible hybrid work schedule (for office-based employees). Working at Mantis also brings tremendous professional development opportunities that allow you to make a real impact on both the company and your career! Not sure you meet every single requirement? Studies show that women and individuals from underrepresented groups often hesitate to apply unless they check every box. At Mantis, we’re committed to building an inclusive and equitable team—so if this role excites you, we’d love to hear from you, even if your experience doesn’t match every single qualification. Mantis Innovation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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