Operations Supervisor, Manufacturing (Night Shift)
Quick Summary
Night shift operations supervisor overseeing manufacturing and distribution operations at Ingram Content Group in Chambersburg, PA.
Skills & Keywords
What You’ll Do
Hiring Salary Range: $78,071k - $98,712k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
- Supervises the associates assigned to specified departments, providing adequate resources to ensure maximum throughput and minimum waste while monitoring all quality standards in place.
- Identifies, organizes, plans, and allocates resources; acquires and analyzes relevant information about shift and department performance indicators.
- Identifies issues or processes that deviate from standards and takes necessary corrective action; audits individual productivity and quality to ensure associates are meeting expected and established standards.
- Provides daily supervision of associates, including accurate record keeping, time and attendance monitoring/approval, performance evaluations, and recommendations regarding associate advancement and/or disciplinary procedures, up to and including issuing progressive counseling or termination for performance below minimum expectations.
- Manages relevant distribution and/or production systems and processes (e.g., DMS, PKMS, WMS, KRONOS) to ensure timely and accurate movement of materials and orders, and to maintain accurate payroll records.
- Tracks department processing in accordance with established TAT schedules and production goals; analyzes staffing needs and delegates work based on volume requirements in assigned departments.
- Interviews and selects associates for hire and/or promotion; trains or oversees the training of newly hired associates, and conducts or oversees process-update training as changes are implemented.
- Ensures that all administrative duties are completed according to established timelines and maintains HR-related information and standardized status reporting.
- Compiles a thorough pass-down to inform the incoming shift of current operations and department status, through an interactive crossover with incoming management staff.
- Escalates problems or issues that cannot be solved at this level to the appropriate level; keeps Senior Management aware of all issues that may impact the shift's ability to provide and meet established service levels.
- Maintains consistent quality assurance standards through interaction with the Quality Services team to ensure that orders are processed completely and accurately.
Required Qualifications
- HS Diploma or GED
- 1 year of experience in a formal leadership role with a minimum of one year of manufacturing, production, or distribution experience
- OR 4-year college degree with comparable leadership experience gained through role, leadership training/internships
Nice to Have
- Experience applying lean principles and continuous improvement to enhance operations.
- Ability to manage a diverse workforce and foster an inclusive environment.
- Flexible and adaptable to changing environments and able to thrive in a dynamic, fast-paced setting
- Proven track record in driving safety culture improvements and Kaizen initiatives.
Compensation & Benefits
Total rewards package
The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
Benefits included
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
Schedule
- D Shift: Wednesday - Friday 7pm-7am + every other Saturday 7pm-7am
Ingram Content Group
La Vergne, TN
About Ingram Content Group
Ingram Content Group provides book distribution and supply chain services.
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