Desktop Technician
Qualifications
- At least 1-2 years of experience in an IT Support Help Desk or Service Desk role
- Experience with ITSM tools
- Experience with remote desktop support tools
- Ability to handle multiple tasks effectively, with tact, courtesy, and a high degree of customer service.
- Work independently and effectively with minimal direction
- Work collaboratively with a team
- Strong understanding of Windows and MacOS operating systems
- Familiarity with conference room technology
- Excellent communication skills (both written and verbal) with the ability to explain technical issues to non-technical users
EDUCATION
- College Degree in Information Technology, Computer Science, or a related field (or equivalent work experience)
- Industry related certifications such as ITIL v4 Foundation, A+, Network+, AZ-900 are preferred
Additional Information
Once you have completed your application, you will receive an email from notifications@smartrecruiters.com with a link to the Culture Index survey, which will help us gain a better understanding of your strengths and motivational drives. Please search for the "L2 Helpdesk Technician" position in the Culture Index portal. We kindly request that you set aside 10 uninterrupted minutes within 48 hours of submitting your application.
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#LI-Onsite, #LI-VS1
Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law.
Stream Realty Partners offers competitive salaries, bonuses, medical/dental/vision insurance, pharmacy benefits, health savings account, flexible spending accounts, 401(k) plan with company matching, PTO, and holiday pay. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons.
To apply for a position, please visit our website at www.streamrealty.com
Stream Realty
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