Entry Level Customer Service
Quick Summary
Entry-level Load Out Technician position supporting logistics operations through remote coordination of product shipments in Austin, TX.
Skills & Keywords
How You Will Make an Impact
The Load Out Technician plays a critical role in supporting logistics operations by remotely coordinating the loading of finished product shipments. This position ensures accurate data entry, seamless documentation, and safe, efficient loading activities—even during system interruptions. Success in this role requires strong communication skills and a customer-first mindset to deliver a smooth, professional experience for truck drivers and logistics partners.
What You Will Love About Us
- This role is based onsite at our office in Austin, TX - $18/HOUR!
- This role is 12-hour shift that includes overtime and generous time off.
- Schedule: 7 days on / 7 days off
- Coordinate and execute truck loading operations remotely, following established procedures
- Deliver exceptional customer service while balancing efficiency, throughput, and timing
- Accurately enter truck and shipment data; process documentation manually when systems are unavailable
- Perform and document daily inspections, escalating safety, equipment, or process concerns as needed
- Assist with troubleshooting operational or equipment issues, involving the appropriate teams when required
- Maintain a safe, clean, and well-organized work environment
- High school diploma or GED required
- Bilingual in Spanish strongly preferred
- Ability to read and interpret safety rules, operating instructions, maintenance guidelines, and procedure manuals
- Strong data entry and basic computer skills
- Basic math proficiency
- Clear written and verbal communication skills
- Strong interpersonal skills, including problem-solving, empathy, and a team-oriented mindset
- Best People and Team. Great Place to Work , Hire Vets, Top Place to Work For – Austin American Statesman
- Your Well-Being is a Priority. 100% covered Medical, Dental, and Vision
- Invest in Your Future. 401K with company match, immediate vesting
- Relax and Recharge. Paid time off (non-rotational roles), 15+ company paid holidays
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Source
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