External Job · via Smartrecruiters
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Automotive Service Manager
EOCTEBPBessemer, AL
💰 $45,000 – $65,000/yrFull-timemaintenance and facilitiesautomotive services
Quick Summary
Automotive Service Manager responsible for leading the service department team, managing operations, and ensuring customer satisfaction at a retail automotive service location.
Skills & Keywords
Service ManagementTeam LeadershipCustomer ServiceInventory Management
Primary Responsibilities include (but are not limited to)
- Specific duties for this customer service role include, but are not limited to:
- Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
- Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
- Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards
- Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
- Evaluating performance and productivity of all service department personnel
- Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed
- Ensuring store safety, including the use of and maintenance of safety equipment
- Ensuring equipment/hardware layout and positioning within the service department
- Supervising shop area, equipment and teammates for compliance with company safety procedure
- Coaching personnel on enforcing wheel torqueing process
- Ensures that proper inspections are being conducted
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$45,000 – $65,000/yr
Full-time
Bessemer, AL
Source
Imported from Smartrecruiters
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