External Job · via Greenhouse

Product Operations Technical Specialist, Air Defense

andurilindustriesIrvine, CA

💰 $98,000 – $148,000/yrFull-time

Quick Summary

Product Operations Associate for Air Defense team responsible for managing incidents, analyzing data, and sustaining deployed air defense systems.

Skills & Keywords

incident resolutionroot cause analysisfleet sustainmentLinux CLI

What You’ll Do

Incident Resolution Identify, triage, troubleshoot, and, as necessary, escalate incidents affecting health and performance of deployed air defense assets to expeditious resolution.
Root Cause Analysis Initiate root cause analysis of specific incidents and produce trend analyses of aggregated incident data to facilitate follow-on investigation and root cause corrective action (RCCA) by product engineering teams.
Data Analysis & Decision Support Identify, record, analyze, and communicate data and trends relevant to the health and performance of assets to facilitate decision-making by cross-functional stakeholders across mission operations, technical operations, deployment operations, and product engineering teams.
Fleet Sustainment Collaborate with various cross-functional teams to continuously sustain and modernize our fleet of deployed systems through proactive hardware and software maintenance and upgrades.
Project Management Execute project work focused on enhancing the scalability of our fleet sustainment processes and infrastructure.

Required Qualifications

Self-starter with a record of high achievement in multiple domains
Ability to communicate and coordinate technical and non-technical efforts across various business, engineering, and sustainment functions, influencing decision-making, resource allocation, and operational planning
Excellent written, visual, and verbal communication skills.
Eligible to obtain and maintain an active U.S. Secret security clearance
Willingness to work non-standard hours and weekends as needed
Bachelors degree in a STEM field and/or previous technical work experience
Experience with Linux Command Line Interface (CLI)
>2 Years of experience in any or several of the following sectors: government agency, military, defense, consulting, manufacturing

Compensation & Benefits

Total rewards package

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.

Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.

Team Overview

The Air Defense team builds robots that find other robots and knock them out of the sky. At a time when air superiority can no longer be taken for granted, the Air Defense team provides mission critical capabilities to warfighters. From detection to tracking, identification, deterrence, and defeat, our family of networked sensors and effectors enables our customers to rapidly close the kill chain against a broad range of UAS threats. Working across product, engineering, business development, logistics, operations, and mission success, the Air Defense team develops, tests, deploys, and sustains the Anduril Air Defense Family of Systems in challenging operational environments worldwide.

Role Specifics

As a Product Operations Associate on the Air Defense team, your mission is to do whatever it takes to maintain the health of our deployed Air Defense technology. You will be responsible for identifying, triaging, escalating, and managing resolution of all incidents across our deployed fleet of systems. Your analysis of incident- and sustainment-related data, identification of trends, and development of appropriate recommendations will inform decision-making by various cross-functional stakeholders across mission operations, program management, engineering, and sustainment. If you enjoy cross-functional problem-solving and are passionate about supporting national security priorities through cutting-edge technology, our team is interested in speaking with you.

Data Privacy

To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.

By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.