External Job · via Smartrecruiters

Senior Field Service Technician

MissionCriticalGroupRemote

💰 $55,000 – $75,000/yrFull-timeelectricianmaintenance and facilitieslow voltage and telecom

Quick Summary

Senior Field Service Technician performing installation, maintenance, troubleshooting, and emergency repair of UPS and power systems at client sites throughout the US with 70% travel.

Skills & Keywords

UPS systemsElectrical troubleshootingPower distributionField installation

Additional Information

A Field Service Technician performs installation, maintenance, troubleshooting, and emergency repair of UPS, LV & MV power systems at client sites throughout the US. This role requires 70% travel and operates with a high degree of independence. The ideal candidate combines strong UPS & electrical systems experience with excellent customer communication skills and a commitment to safety. You'll serve as the on-site technical expert, building client relationships while keeping critical power equipment running reliably.

Location Our location preferences are Oklahoma City, North Carolina, Georgia, West Texas region, Southern Oregon, (or fully remote with travel 70-80%)

Accountability

Leads jobs and manages field activities
Perform installation, calibration, preventative maintenance, and emergency repairs on UPS and MV/LV Power distribution equipment
Troubleshoot and repair breakers, shutdown switches, wiring harnesses, alternators, UPS, battery systems, and control panels, and control wiring
Conduct root cause analysis on complex electrical failures
Work with Modular Enclosures and Power Skid systems and perform field surveys
Serve as the on-site technical expert answering questions, educating clients on maintenance best practices, and building long-term relationships
Communicate clearly with customers about issues, solutions, and timelines
Review electrical plans and designs to confirm technical accuracy and identify any potential discrepancies or risks to the project.
Supervise onsite startup and/or commissioning of company supplied equipment.
Plan, conduct and document onsite Integrated Systems Testing (IST) for company supplied equipment.
Ensure all installations meet applicable standards.
Assist Logistics with timing of all equipment testing
Partner with Engineering, Production, and Sales teams on service estimates and parts recommendations
Mentor junior technicians as you develop leadership skills
Contribute to continuous improvement initiatives
Provide emergency support when critical systems go down (rotating on-call schedule)
Perform other duties as assigned.