External Job · via Greenhouse
1800gotjunk

Customer Experience Leader (Operations In-Training)

1800gotjunkDes Moines, IA
💰 $22 – $24/hrFull-timemoving and haulingwaste removalwarehouse and logistics

Quick Summary

Customer Experience Leader in-training position at 1-800-GOT-JUNK? franchise overseeing junk removal operations, team leadership, and customer service.

Skills & Keywords

junk removaloperations managementteam leadershipcustomer service

What You'll Do

Why Us? Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.

  • Deliver Exceptional ServiceWOW our customers with your positive attitude and outstanding service.
  • Drive and Load Trucks SafelyLead, train, and motivate a team of drivers and crew members on client sites to ensure efficient and safe truck operations.
  • Handle Junk RemovalPerform both heavy and light lifting to clear junk from residential and commercial locations.
  • Manage Efficiency Manage daily operations, monitor and improve operational performance and customer satisfaction metrics.
  • Represent Our BrandCollaborate with marketing to drive local outreach and customer acquisition.
  • Development Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.
  • Competitive payment structure $22 - $24hr (Hourly Pay + Profit Share + Performance-Based Bonuses)
  • Full Time Hours consisting of 4 weekday Shifts + 1 weekend shift
  • Opportunities for professional growth and development.
  • Enjoy dynamic, engaging workdays with varied responsibilities.
  • Award-winning workplace ("Best Places to Work" and "Fast 50 Company").
  • Full benefits package with Medical/Vision/Dental coverage and retirement options.

What We’re Looking For

  • Sales-MindedConfident closing on-site sales and maximizing job value
  • People-FocusedPersonable, positive, and service-oriented
  • Reliable & CoachableShows up, contributes, and adapts
  • Strong CommunicatorClear, professional, and solution-driven
  • Experience in delivery, warehouse, retail, hospitality, sales, customer service or general labor is aplus.
1800gotjunk

1800gotjunk

Vancouver, BC

Vancouver, BC

About 1800gotjunk

Junk removal and hauling services for residential and commercial customers.

Ready to apply?

Apply today for this Customer Experience Leader (Operations In-Training) role.

Customer Experience Leader (Operations In-Training) at 1800gotjunk | Qiggz