Operations Manager
Quick Summary
Operations Manager for 1-800-GOT-JUNK? franchise managing daily junk removal operations, team leadership, and customer service.
Skills & Keywords
Key Responsibilities
- Manage daily operations, ensuring efficient and safe junk removal services.
- Lead, train, and motivate a team of drivers and crew members on client sites.
- Monitor and improve operational performance and customer satisfaction metrics.
- Manage inventory and equipment, ensuring maintenance and compliance.
- Foster a positive and inclusive team culture.
- Facilitation of quality field service
- Truck maintenance
- Damages and Complaints/Customer outreach
Qualifications
- Proven experience in Operations Management, or related field preferred.
- Strong leadership and team-building skills.
- Excellent communication and problem-solving abilities.
- Proficient in Microsoft Office and operational software.
- Ability to work in a fast-paced environment, manage multiple priorities, and work in our trucks as needed.
- Valid driver’s license.
- Must be at least 21 years of age.
- Available to work mornings, nights and weekends.
Why Choose Southwind
At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement.
This job description outlines the key responsibilities, qualifications, and skills required for the Operations Manager position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.
Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.
- Competitive compensation and performance-based bonuses
- Recognized for "Best Places to Work" and "Fast 50 Company".
- Comprehensive benefits package, including health insurance and retirement plans.
- Opportunities for professional growth and development.
1800gotjunk
Vancouver, BC
About 1800gotjunk
Junk removal and hauling services for residential and commercial customers.
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