External Job · via Greenhouse

Service Manager - Commercial Roofing & Coatings

unicoatBradenton, FL

💰 $55,000 – $85,000/yrFull-timeroofingconstructionmaintenance and facilities

Quick Summary

Service Manager responsible for building and leading a commercial roofing and coatings service division from the ground up.

Skills & Keywords

Commercial roofingService operationsTeam leadershipSafety compliance

KEY RESPONSIBILITIES

Service Division Buildout

Field Operations & Scheduling

Financial Performance

Safety & Compliance

Customer & Quality

Stand up the Unicoat service department
Hire, onboard, and develop a team of service technicians and field leads within the first 90 days
Build the operational infrastructure: scheduling workflows, work order processes, quality standards, and safety protocols
Establish vendor and supplier relationships for materials and equipment
Manage day-to-day scheduling and dispatching for all service crews, coordinating surface prep, application windows, and weather-dependent work
Conduct pre-job inspections, in-progress quality checks, and post-job walkthroughs to verify workmanship standards
Ensure accurate, complete job documentation: photos, warranty paperwork, SDS compliance records, and work order closeout
Own the service P&L: manage labor, materials, and equipment costs
Monitor material yield and coverage rates
Drive service revenue at or exceeding budget in the first year of division launch
Track billable utilization across the team
Lead with a safety-first culture
Achieve and maintain zero OSHA recordables or violations
Conduct regular toolbox talks, safety audits, and incident reviews
Serve as the primary point of contact for service customers
Handle escalations, warranty callbacks, and quality issues with speed and professionalism
Ensure mobilization is scheduled within 48 hours of service request; 90% of work orders completed within quoted scope and timeline
Represent Unicoat on-site and in customer conversations with strong energy and a customer-first mindset

QUALIFICATIONS

3+ years in operations leadership within commercial or industrial roofing, coatings, waterproofing, or related building envelope services
Proven track record of delivering gross margin through disciplined cost control across labor, materials, and equipment
Experience managing chemical safety programs: SDS, PPE protocols, respiratory protection, and HAP compliance
History of building or scaling service teams, including hiring, onboarding, and developing field applicators
Experience with quality control systems: pre-job inspections, in-progress checks, and warranty documentation
Proficiency with a field service management platform
Strong written and verbal communication skills; comfortable in front of customers and crews alike
Valid driver's license and satisfactory driving record required
Familiarity with commercial or industrial roofing systems, in addition to coatings
OSHA-30 Certification
Bilingual (English/Spanish) a plus

Compensation & Benefits

Total rewards package

Benefits included

Vision

Disability

Paid Vacation

Paid Holidays

Thank you for considering a career with Unicoat Industrial Roofing. We believe great teams are built on diverse perspectives. We are proud to be an equal opportunity employer and consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We invest in our people and provide competitive pay, benefits, and a supportive work environment where your skills and contributions matter.

unicoat

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