Fire Alarm and Security Service Technician
Quick Summary
Fire Alarm and Security Service Technician in Fort Myers, FL specializing in low-voltage fire alarm, access control, and video surveillance system servicing and troubleshooting.
Skills & Keywords
Essential Duties and Responsibilities
Required Skills & Qualifications
- Perform service, repair, and troubleshooting on fire alarm, access control, security, and video surveillance systems.
- Assist with minor installation tasks as needed, including conduit, wiring, and device installation.
- Coordinate with customers onsite to communicate service needs, timelines, and system status.
- Program, test, and verify system functionality across platforms such as Notifier, FireLite, Silent Knight, Lenel, DSX, Milestone, Salient, and DMP.
- Provide basic end‑user training following service or repair.
- Work with the Service Coordinator and Service Manager to schedule service calls and confirm availability of required materials and equipment.
- Complete accurate service reports and documentation within SME (IFSS’s service management software).
- Conduct quality‑control reviews of completed work to ensure proper operation and compliance with applicable codes.
- Maintain up‑to‑date knowledge of industry standards, NFPA and NEC requirements, and emerging technologies through ongoing training and seminars.
- 3–5 years of experience servicing low‑voltage systems or equivalent technical experience.
- High School Diploma or GED.
- Working knowledge of NEC and NFPA codes related to fire alarm and security systems.
- Ability to troubleshoot devices, panels, and system components across multiple low‑voltage platforms.
- Strong communication and customer‑service skills.
- Ability to work independently with strong problem‑solving abilities.
- Proficiency with service‑related software, diagnostic tools, and general technology.
- Ability to meet company driving eligibility requirements, including holding a valid driver’s license and maintaining an acceptable motor vehicle record.
- NICET Fire Alarm Systems certification preferred but not required.
- Manufacturer‑specific training on IFSS core systems.
- Technical school coursework in electronics, fire alarm technology, or low‑voltage systems.
- FMLA General Notice (English)
- FMLA General Notice (Spanish)
- USERRA Rights Notice (English)
- USERRA Rights Notice (Spanish)
- Employee Polygraph Protection Act (EPPA) Notice (English)
- Employee Polygraph Protection Act (EPPA) Notice (Spanish)
- E‑Verify Participation Posters
- Right to Work Posters
- Your Rights Under Illinois Employment Laws
- Illinois Paid Leave for All Workers Act
- Illinois Equal Pay Act – Pay Transparency Notice
- VESSA (Victims' Economic Security and Safety Act)
- Illinois Right to Privacy Poster (English)
- Illinois Right to Privacy Poster (Spanish)
- Illinois Right to Privacy Poster (Polish)
- CA Minimum Wage
- CA Paid Sick Leave
- CA Pregnancy Disability/CFRA Leave
- CA Whistleblower Protections
- CA Transgender Rights
- NC Wage & Hour Notice
- NC OSHA Notice
Job Summary
Integrated Fire & Security Solutions is seeking a skilled Fire Alarm and Security Service Technician to join our team in Fort Myers, FL. This role focuses on servicing, troubleshooting, and supporting a variety of low‑voltage systems, with emphasis on fire alarm, access control, and video surveillance equipment. The ideal candidate is detail‑oriented, customer‑focused, and able to work both independently and collaboratively in a fast‑paced field environment.
fortisfiresafety
About fortisfiresafety
A fire safety and protection services company.
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