Fire Alarm Service Technician
Quick Summary
Fire Alarm Service Technician responsible for inspecting, testing, servicing, programming, troubleshooting, and repairing fire alarm and life safety systems in compliance with NFPA standards.
Skills & Keywords
Essential Duties and Responsibilities
Required Skills & Qualifications
- Inspect, test, service, troubleshoot, program, and repair fire alarm and life safety systems in compliance with NFPA 72, manufacturer specifications, and local codes
- Perform scheduled testing including annual, semi‑annual, quarterly, and acceptance testing
- Program, modify, and verify fire alarm control panels and system devices to ensure proper operation
- Assist with system updates related to device replacement, system modifications, and code compliance
- Identify system issues, document deficiencies, and recommend corrective actions
- Complete clear, accurate, and timely inspection, testing, and service reports
- Coordinate with customers, general contractors, and AHJs during inspections and testing
- Respond to service calls and emergency repair requests as needed
- Follow company safety policies, OSHA requirements, and jobsite procedures
- Maintain company vehicle, tools, and testing equipment
- Support and assist junior technicians when needed
- High School Diploma or GED
- 5+ years of fire alarm service experience
- Experience working with and programming fire alarm control panels
- Familiarity with fire alarm panels such as Notifier, Silent Knight, Fire‑Lite, Edwards, Siemens, Simplex, or similar systems
- Working knowledge of NFPA 72 and applicable local fire codes
- Ability to read and interpret blueprints, riser diagrams, and system documentation
- Strong troubleshooting skills with electrical and low‑voltage systems
- Good organizational and time‑management skills
- Ability to work independently in the field
- Strong communication and customer service skills
- Ability to meet company driving eligibility requirements, including a valid driver’s license and acceptable motor vehicle record
Preferred Qualifications
This pay range reflects the compensation rate Fortis Fire & Safety reasonably expects to pay for this position at the time of posting. Final compensation may vary based on factors such as experience and skillset. This role is also eligible for benefits including medical, dental, vision, 401k match, pet insurance, short term/long term disability, etc...
- NICET Fire Alarm Systems Level I or II
- Experience with smoke detectors, heat detectors, pull stations, horn/strobes, and monitoring interfaces
- Knowledge of IP and cellular communicators
- Basic understanding of fire sprinkler supervisory and monitoring devices (water flow switches, valve tampers)
- FMLA General Notice (English)
- FMLA General Notice (Spanish)
- USERRA Rights Notice (English)
- USERRA Rights Notice (Spanish)
- Employee Polygraph Protection Act (EPPA) Notice (English)
- Employee Polygraph Protection Act (EPPA) Notice (Spanish)
- E‑Verify Participation Posters
- Right to Work Posters
- Your Rights Under Illinois Employment Laws
- Illinois Paid Leave for All Workers Act
- Illinois Equal Pay Act – Pay Transparency Notice
- VESSA (Victims' Economic Security and Safety Act)
- Illinois Right to Privacy Poster (English)
- Illinois Right to Privacy Poster (Spanish)
- Illinois Right to Privacy Poster (Polish)
- CA Minimum Wage
- CA Paid Sick Leave
- CA Pregnancy Disability/CFRA Leave
- CA Whistleblower Protections
- CA Transgender Rights
- NC Wage & Hour Notice
- NC OSHA Notice
Job Summary
VFS Fire & Security Services is seeking a skilled and motivated Fire Alarm Service Technician to support our Fire Alarm Services team. This role is responsible for inspecting, testing, servicing, programming, troubleshooting, and repairing fire alarm and life safety systems in accordance with NFPA standards and local Authority Having Jurisdiction (AHJ) requirements.
The ideal candidate has hands on fire alarm service experience, a strong technical foundation, and the ability to work independently while providing high quality customer service. This position reports to the Fire Alarm Service Manager and supports customers across the assigned service territory.
fortisfiresafety
About fortisfiresafety
A fire safety and protection services company.
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