Installation Manager
Quick Summary
Installation Manager overseeing a team of installers for custom storage systems and closet construction in a residential environment.
Skills & Keywords
Duties and Responsibilities
- Responsible for accomplishing revenue targets by managing the installation schedule, hiring the correct headcount for the team, and training and developing skilled and semi-skilled installers to install custom storage systems such as closets, cabinets, offices, and other spaces in a residential environment.
- Lead team to ensure a high-quality brand experience for our clients and team members by coaching installers to comply with our standard installation practices.
- Ensure that the installation department is completing projects accurately and efficiently with minimal errors. Additionally, championing ongoing change management by driving and providing feedback to refine California Closets operational initiatives, resulting in 100% standard operating procedure adoption at all levels and in a safe manner.
- Manage installation payroll on a daily and weekly basis to ensure the labor budget is achieved.
- Monitor ordering of tools and installation supplies controlling disbursement and purchasing.
- Assist in fleet management, coordinating repairs, maintenance, outfitting of new vans and ensuring they are kept in standards for cleanliness and organization.
- Utilize company-provided CAD drawings/ blueprints to properly install systems and train installers on proper techniques for quality and efficiency
- Handle customer escalations for any installation issues, damage to property or missed quality expectations.
- Manage the installation department safety program, ensuring that all installers have completed safety modules, tools and PPE are in compliance and create a culture of safety as a top priority.
- Coach and develop the team through monthly meetings, monthly individual assessment, annual performance reviews and a formal training program for new hires and ongoing development. Conduct disciplinary conversations/documentation and performance improvement plans when necessary.
- Ensure compliance with Company standards for cost control, waste reduction, quality, OSHA, and safety.
Compensation & Benefits
Total rewards package
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Franchises are independently owned and operated and may offer different benefits.
Benefits included
CaliforniaClosets
Los Angeles, CA
About CaliforniaClosets
Custom closet and storage solutions company.
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Source
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