Journeyman Plumber

Journeyman and Master Service Plumbers Wanted! - Presque Isle, ME Dave's World (a Sila Services Company) is Maine’s most trusted heat pump installer, with over 20 years of experience and more than 14,000 households and businesses served statewide. Operating from 7 locations, we’re proud to serve every city, hamlet, town, and island of Maine. We can always get there from here! Are you looking for stability, great benefits, advancement opportunities, and a best in class compensation plan that rewards you for your hard work? Come join the Dave's World team and experience what it's like to be a part of a company that also works for YOU. Apply Today! What's in it for you? Great Pay! $30 - $48/hr plus incentives Affordable, high quality health, dental & vision insurance Company vehicle, gas card, cell phone, and Tablet Uniforms Paid Time Off Parental leave Yearly performance reviews Referral program Company on site, off-site and on-the-job training and support. General Responsibilities: Complete plumbing upgrades, repairs and water treatment installations; be efficient and accurate. Water Heater installation, residential plumbing service and installation, propane appliance service and installation. Know how to establish customer rapport to ensure highest levels of satisfaction. Show yourself as professional and knowledgeable to win new referrals and repeat business. Lead customers to informed and confident buying decisions. Maintain effective communication skills with co-workers and management. Support the team in maintaining a safe, clean and organized job site. Follow company policies and procedures and accurately complete all paperwork and assignments in a timely manner. Keep company trucks clean, organized and maintain proper assigned inventory levels. Participate actively in all company provided training and on-the-job training to master your trade. Experience and Requirements: Master or Journeyman plumbing license, Propane appliance connection license, EPA 608 preferred but not required. Have and maintain a clean, safe driving record. Ability to comprehend schematic diagrams, blueprints, and other specifications required by our client High standard of integrity and professionalism Experience working with hand tools, power tool, and electronic test equipment Highly organized and detail oriented with exceptional follow-through abilities. Outgoing, with a positive, can-do personality that blends well within a fast-paced, goal-driven environment. Competitive individual contributor who also loves to work and win as a team. Highly motivated, self-starter who’s flexible and has a great attitude. Positive energy, willing to go above and beyond, good work ethic, willingness to take charge and receive instruction. Knowledge of proper codes. Journeyman Service Plumber Success Metrics: Customer Satisfaction (this always comes first!): Provide clear explanations and educate customers about their plumbing systems, offering preventive maintenance tips and energy-saving recommendations. Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly. First-Time Fix Rate: Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call. Response Time: Respond to service requests within Total Climate Control's defined time frame. Timely response ensures customer comfort and builds trust. Service Revenue Generation: Diagnose and troubleshoot plumbing issues, recommending appropriate solutions and discussing options with customers. Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services, products, or maintenance plans to customers during service visits. Service Agreement Enrollment: Success