Remodeling Service Manager
Quick Summary
Remodeling Service Manager for Mad City Windows & Baths managing customer service calls, scheduling, and coordination for home renovation projects.
Skills & Keywords
In this position, you will
Key Qualifications
About RenuityRenuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.To learn more, visit Renuity's About Us page.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
To access Renuity's Privacy Policy, please click here: Privacy Policy
- Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.
- Create detailed service tickets and parts lists.
- Order, track and keep reports on all service parts.
- Schedule servicing appointments.
- Communicate with Field Managers and Service Technicians for proper follow up on field issues.
- Keep employees up to date on new or old product issues.
- Previous Remodeling, Construction or Carpentry experience required
- Experience working with customers to solve problems
- Excellent communication skills
- Ability to multi-task in a fast-paced environment
- Basic computer skills
renuity
Charlotte, NC
About renuity
Renuity is a home improvement services company operating across 36 states that specializes in bath installations, custom closets, and exterior home upgrades.
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