External Job · via Greenhouse
Department Coordinator/Dispatcher
DH PaceOlathe, KS
Posted Sep 28 · Last Verified Sep 28
💰 $38,000 – $48,000/yrFull-timewarehouse and logisticswindows and doorsmaintenance and facilities
Quick Summary
Department Coordinator/Dispatcher for overhead door distribution and installation company in Olathe, KS coordinating field technicians and managing service scheduling.
Skills & Keywords
dispatchingschedulingcustomer servicetechnical troubleshooting
Qualifications
- High School diploma or equivalent.
- Must have excellent communication skills and focused on customer service.
- Must have good time management skills, be organized, and have the ability to multi-task.
- Experience using Microsoft Office Suite (preferred)
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Primary job functions
- Scheduling technicians to customer job sites and collecting, finalizing and submitting job details for processing
- Continually ensure technicians’ schedules are cleared of completed job tickets and that open job tickets are in correct technicians’ schedules for materials ordered, billing and voided tickets
- Run, review and manage department reports to ensure department is meeting customer expectations and commitments.
- Assist with billing paperwork and meeting customer billing document requirements
- Create and maintain service tickets to ensure service dates are met.
- Work with estimating team to provide service quotes when required.
- Provide assistance to field techs with technical/mechanical troubleshooting/problem solving
- Provide accurate work orders and picking lists to the warehouse for inventory pulling
- Other responsibilities as assigned
DH Pace
About DH Pace
DH Pace Company is an industry leader in the distribution, installation, maintenance, and repair of commercial, industrial, and residential door, docking, and security products with over $1 billion in annual sales.
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$38,000 – $48,000/yr
Full-time
Olathe, KS
Source
Imported from Greenhouse
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