Department Manager
Quick Summary
Department Manager overseeing operations, field technicians, and project delivery for a commercial door and docking products company in Columbia, Missouri.
Skills & Keywords
Responsibilities
- Manage day-to-day operations of the department
- Managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
- Ensure that projects are completed timely, efficiently, below budget and to the satisfaction of our customers.
- Proactively address and manage customer interactions to ensure a positive experience, even when delivering difficult news.
- Will have department Budget and P&L responsibility with the expectation of effectively controlling labor and material costs
- Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
- Will assist with hiring, training and developing new employees
- Other duties as assigned by manager
Job Requirements
- Bachelor’s degree preferred
- Supervisory or managerial responsibilities with a company that fixes/repairs/installs equipment/products preferred
- Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
- Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
- Must possess valid driver’s license and good driving record
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
DH Pace
About DH Pace
DH Pace Company is an industry leader in the distribution, installation, maintenance, and repair of commercial, industrial, and residential door, docking, and security products with over $1 billion in annual sales.
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