External Job · via Greenhouse
General Manager
DH PaceTempe, AZ
Posted Sep 28 · Last Verified Sep 28
Full-timewindows and doorsconstructionmaintenance and facilities
Quick Summary
General Manager for DH Pace Company to lead commercial door distribution, installation, and repair operations in Tempe, Arizona.
Skills & Keywords
P&L managementOperations leadershipCommercial doorsTeam development
QUALIFICATIONS
- Minimum seven (7) years’ experience managing personnel, P&L, budgets, projects, materials ordering, sales and customer service in a leadership position. Commercial manual, automatic door, and hardware industry management applicants with strong operational experience and product knowledge are strongly encouraged to apply. Will also consider service provider industry experience such as HAVAC or another construction/building materials business with products that are sold to end users, installed and/or serviced at customer sites.
- Bachelor’s degree preferred.
- Proficient with Windows based programs and ERP/CRM systems and a good understanding/use of Excel.
- Analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback and other metrics to determine cause/effect relationships with ability to isolate key information and discern the impact of process or procedural changes.
- Possess an ability for technical applications and mechanical systems.
- Good driving record and valid driver’s license required.
- Must enjoy a high level of activity in a hands-on environment where there is an emphasis on meeting deadlines and providing unmatched customer service
- Travel on occasion to customer job sites and management meetings
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
POSITION OVERVIEW
- Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions with full P&L responsibility.
- Make appropriate recommendations for operational and sales procedural/process improvement changes and implement with a goal of increasing customer satisfaction while delivering healthy profit margins and return on sales that meet or exceed the annual financial budget/forecast.
- Leverage operations / process improvement expertise in a consultative manner with personnel to give employees the confidence that they can trust your leadership and any changes they are expected to adopt in their daily work activities, thus becoming the “go to resource” for operational assistance, advice, guidance and career mentoring.
- Assist with employee/job scheduling and assist with technical/mechanical trouble shooting and problem resolutions.
- Perform regular audits and ensure staff perform the required daily tasks in their respective areas with utilization of the company’s best practices, policies and procedures.
- Promote a safe work culture through active participation in our program and managing compliance. Identify opportunities for improvement and reinforce safe work practices.
- Use division financial reports (daily, weekly, and monthly) and metrics for review and utilization in the management of daily operations.
- Hire, train and develop new employees; improve individual performance through daily coaching, monthly P&L and Scorecard reviews and yearly performance reviews.
- Effectively lead meetings, set performance expectations and hold employees accountable.
- Maintain professional communication in all circumstances with personnel and customers and timely resolve personnel matters and escalated customer concerns.
DH Pace
About DH Pace
DH Pace Company is an industry leader in the distribution, installation, maintenance, and repair of commercial, industrial, and residential door, docking, and security products with over $1 billion in annual sales.
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Full-time
Tempe, AZ
Source
Imported from Greenhouse
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