External Job · via Greenhouse
National Account Manager-Managing People & Install Projects
DH PaceOlathe, KS
Posted Sep 28 · Last Verified Sep 28
💰 $65,000 – $95,000/yrFull-timesecurity systemsassembly and installationmaintenance and facilities
Quick Summary
National Account Manager leading project managers and managing installation projects for security systems at DH Pace's Olathe, KS office.
Skills & Keywords
team leadershipaccount managementproject managementcustomer relations
Job Responsibilities
- Provide leadership and general management including quality performance monitoring, improving processes, and development of employees
- Develop, manage, and implement operational process and procedure improvements to decrease costs and increase profitability
- Work with Operations Management Team to monitor operating budgets and action plans to meet those objectives
- Collaborate with internal departments for assurance National Account Customer needs are fulfilled – ensuring the team is communicating consistently with customers to keep them informed of all work orders
- Conduct employee performance reviews, document performance issues, and provide necessary employee counseling with targeted improvement action plans
- Develop relationships with our National Account Customers, seek feedback and provide updates, ensure their problems are resolved timely, and conduct follow-up tasks as needed
- Other responsibilities as assigned
Job Qualifications
Requirements
- Bachelor’s degree and 2-3 years of direct management / peer management experience preferred; will consider an equivalent combination of education and experience.
- Must have proven experience in a fast-paced environment, juggling a lot of responsibility, with attention to detail and strong organizational skills
- Previous analytical experience identifying trends in key performance indicators and recommending solutions on a national scale
- Prefer experience in the Service Industry where there was a focus on service, sales and cost control
- Proficiency in Excel, Word, Access and Outlook a must
- Bachelor’s degree, highly preferred and a minimum of two (2) years of experience managing personnel; an equivalent combination of education and experience can be considered
- Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
- Review customer survey data, respond to customer concerns
- Possess an ability for technical applications and mechanical systems
- Must possess a Valid Driver’s License and good driving record
- Comprehensive medical, dental, and vision coverage — available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability
- 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
DH Pace
About DH Pace
DH Pace Company is an industry leader in the distribution, installation, maintenance, and repair of commercial, industrial, and residential door, docking, and security products with over $1 billion in annual sales.
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$65,000 – $95,000/yr
Full-time
Olathe, KS
Source
Imported from Greenhouse
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