External Job · via Smartrecruiters

Interpreter Resource Lead

sosi1Reston, VA

💰 $85,000 – $120,000/yrFull-time

Quick Summary

Lead role managing interpreter resource pipeline, community outreach, and strategic sourcing to meet staffing requirements across languages and locations.

Skills & Keywords

Pipeline managementTalent acquisitionCommunity outreachLanguage sourcing

Additional Information

Interpreter Resource Pipeline

Community Outreach & Strategic Sourcing

Owns the end-to-end health of the interpreter resource pipeline, enforcing pre-determined SLAs across testing, training, and qualification milestones for both employee and IC resources
Serves as the primary interface with the Talent Acquisition team, establishing and adjusting Hot Lists of priority languages and locations to drive proactive sourcing against Fulfillment’s requirements
Monitors pipeline throughput, proactively identifies bottlenecks, and coordinates with Talent Acquisition, QMT, and IC Management Group to resolve issues; escalates to the Program Manager when resolution requires PM intervention
Analyzes the candidate pool on an ongoing basis to identify opportunities to expand language and location coverage within the RTW pool, prioritizing against Fulfillment’s current and forecasted requirements
Adjusts pipeline prioritization dynamically in response to Fulfillment’s shifting needs, ensuring RTW pool composition consistently aligns with operational demand
Coordinates the court site visit program across the Program Manager and Fulfillment staff, ensuring findings are documented and incorporated into pipeline prioritization and RTW pool forecasting
Provides regular reporting on outreach activity and its impact on interpreter pipeline growth for priority languages and locations.
Sets and adjusts community outreach priorities based on real-time pipeline health, Hot List requirements, and forecasted Fulfillment demand.
Leads targeted outreach efforts to build awareness of interpreter opportunities in high-demand, rare, and languages of lesser diffusion, focusing on activities most likely to produce qualified candidates.
Develops and maintains working relationships with community-based organizations—such as nonprofits, immigrant support groups, cultural associations, faith-based organizations, and educational institutions—that serve as practical referral sources for interpreter candidates.
Works closely with Talent Acquisition to identify and prioritize outreach opportunities, including community events, job fairs, and local partnerships, that align with current and anticipated interpreter demand.
Represents SOSi and the EOIR Language Services program externally, clearly communicating interpreter role expectations, eligibility requirements, and the importance of language access in supporting due process.
Maintains outreach contact records, tracks engagement with external partners, and monitors referrals and potential candidate leads through the early stages of the pipeline.
Reviews outreach outcomes to identify gaps, trends, or underperforming channels, and recommends adjustments to strengthen sourcing results for priority languages and locations.
Provides regular reporting to the Program Manager on outreach activity and its impact on interpreter pipeline growth for priority languages and geographic areas.