Field Service Manager
Quick Summary
Field Service Manager position at Culligan Quench in Jacksonville, FL responsible for managing field service technicians and water filtration equipment installations.
Skills & Keywords
Qualifications
Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Applicants Beware of fake job offers falsely claiming affiliation with our company. We never request banking details or other personally identifiable information during interviews. Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment. Official emails are from our domain. Our approved emails will come from @quenchwater.com. Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at jobs@quenchwater.com.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- 2 - 5 years of management experience
- Vocational technical school diploma/certification
- Experience with the field work associated with water filtration, water coolers, ice production equipment, coffee and tea dispensing units
- Prior management experience, route-based preferred
- Licensed plumbers or comprehensive plumbing skills are preferred
- Experience working with power tools, ladders and aerial work platforms exceeding 6-feet
- OSHA 10-hour certified or be OSHA trained within 3-months of employment
- Superior verbal and written communication skills
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- The use of personal digital assistants (i.e. tablets and smartphones)
- Knowledge of ServiceMax and Salesforce a plus
- A valid a current driver’s license in good standing
- A clean work record and ability to pass a pre-employment drug screen
- Overnight travel may be required
Essential Functions
- Management of a team of Field Service Technicians
- Responsible for the successful training of new staff in the assigned region
- Maintain an exceptional level of customer satisfaction by possessing superior customer management skills
- Plumbing, drainage and building layout and design competency for carrying out technical site surveys and inspections as needed
- Balanced management and dependable submissions of reports, paperwork and correspondences to the Regional Service Director i.e. [emails, expenses, payroll, forms]
- Support the Regional Service Director with new hires, new personnel appointments, administrative tasks and on-boarding processes
- Serve as a substitute for other Field Service Managers or act in the capacity of the Regional Service Director when necessary
- Regular and reliable attendance
quenchwater
About quenchwater
Water treatment and filtration company providing clean water solutions.
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