General Service Technician-Key Holder
Quick Summary
General Service Technician-Key Holder at Monro performing vehicle repairs, tire services, and front counter duties with managerial responsibilities.
Skills & Keywords
Responsibilities
identifying, documenting, and communicating additional needed services and repairs.
maintained to Monro standards for cleanliness and consistently in guest ready condition.
not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
completion of all required Monro University training courses and modules.
- Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
- Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
- Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
- Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle,
- Assist in inventory management to include pulling tires and parts, unloading and stocking
- Assist with all general store duties, ensuring the store is in excellent condition and
- Consistently perform service(s) in accordance with Monro’s safety standards including but
- Test drive vehicles in accordance with Monro’s Road Test policy, including consistently
- Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
- Maintain technical knowledge and capabilities to ensure proficiency through the timely
- Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
- Under the direction of management, assists in various aspects of guest care, work order completion and register assistance, facility maintenance, and outside purchase ordering.
- This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
- Able to understand and effectively communicate all products and services Monro offers to guests.
- Perform other duties as assigned and required.
Qualifications
- High School Diploma or equivalent is preferred.
- Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
- Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.
- Required to own a basic set of tools or participate in Monro’s tool purchase program.
Compensation & Benefits
Total rewards package
Benefits included
Growth Opportunity
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Monro, Inc.
About Monro, Inc.
Monro is an automotive service company that provides maintenance and repair services for vehicles with a focus on tire services, lubrication, and general automotive maintenance.
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