External Job · via Smartrecruiters

Master Level Harley-Davidson Technician - Black Hills Harley Davidson

Sonic AutomotiveRapid City, SD

Posted Sep 28 · Last Verified Sep 28

Full-timeautomotive services

Quick Summary

Master Level Harley-Davidson Technician position at Black Hills Harley Davidson requiring advanced diagnostics, complex repairs, and motorcycle service expertise.

Skills & Keywords

advanced diagnosticsmotorcycle repairHarley-Davidsontroubleshooting

Responsibilities

be able to handle advanced diagnostics, complex repairs and be able to troubleshoot and repaire a wide range of motorcycle issues.
Accept work assignments from Service Writer / Manager.
Request parts for the job as early as possible when needs become known.
Perform service, repair, and customization work in accordance to factory specifications.
Complete repair work within the scheduled time period
Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
Notify Service Writer / Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
Assist Service Writer, when requested, with writing up work orders, communicating with customers, test riding, or any other issue which will help ensure customer satisfaction.
Ensure proper filing of paperwork upon completion of repairs.
Keep work area clean and assist others with maintaining shop cleanliness.
Maintain technical (PHD and other) qualification by completing any necessary training programs assigned by the Service Manager.

Qualifications

Completion of a factory authorized formal training program such as MMI Service School or equivalent work experience.
Current Motorcycle license.
Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools within 60 days of hire.
Passion for Harley-Davidson brand and industry
Ability to effectively perform duties in time sensitive environment
Positive attitude, coachable and willing to learn new skills
Detail-oriented and precise