Automotive Technician - Tactical Fleet Charlotte

· Receive repair orders from dispatcher and take to stall area.

· Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

· Diagnose cause of any malfunction and perform repair.

· Communicate with parts department to obtain needed parts.

· Save and tag parts if the job is under warranty or if requested by the customer.

· Examine the vehicle to determine if additional safety or service work is required.

· Notify service advisor immediately if additional work outlined is not needed or required.

· Notify service advisor immediately if repairs cannot be completed within the time promised.

· Document work performed.

· Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.

· Supervise work of any apprentice technicians as assigned.

· Attend factory-sponsored training classes.

· Keep abreast of factory technical bulletins.

· Ensure that customers’ cars are kept clean.

· Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.

· Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.

· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.