Spa Receptionist
Quick Summary
Spa receptionist responsible for greeting guests, handling reservations, managing calls, and ensuring customer satisfaction at a spa facility.
Skills & Keywords
Spa Receptionist Responsibilities
- Maintain complete knowledge of the products and services offered by the spa.
- Comply with spa and departmental policies and procedures.
- Notify management with all maintenance needs.
- Greet and welcome each guest warmly and provide a courteous good bye.
- Handle guest complaints and ensure guest satisfaction.
- Making of daily and monthly reports.
- Taking and confirming of reservations.
- Allocation of bookings.
- Handle phone calls - both internal and external calls.
- Maintains inventory of stocks for boutique operation.
VillaGroup
Guadalajara, Mexico
About VillaGroup
Mexican timeshare and vacation resort company.
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