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Chief Water Service Inspector - Customer Services Bureau - SFPUC (7204) (164362)

CityAndCountyOfSanFrancisco1San Francisco, CA

💰 $95,000 – $125,000/yrFull-timeplumbingseptic and sewer serviceshandyman services

Quick Summary

Chief Water Service Inspector supervises personnel conducting inspections of water services, meters, connections, and investigates water quality complaints for SFPUC.

Skills & Keywords

water service inspectionmeter testingpersonnel supervisioncomplaint investigation

Essential Functions

The 7204 Chief Water Service Inspector will perform other related duties as assigned.

Supervises subordinate personnel in the proper execution of assignments and constantly checks field operations to ensure high quality of work performance.
Supervises in-service training of all new employees; personally participates in special inspections of unusual plumbing and water service problems referred by subordinates.
Assigns and reviews daily work program of meter readers assigned throughout the city; supervises assigning of new accounts and rerouting of meter readers.
Directs changes of established operational procedures and makes recommendations to superiors for improvements in procedures.
Approves or reviews probationary appointments of new personnel; handles disciplinary complaints regarding individual employees.
Confers with division managers and department heads regarding suggestions for improving operations and promoting better consumer and public relationships.
Personally investigates important consumer complaints in order to assist in the final solution of difficult problems; makes certain that all complaints and orders are handled in an efficient and expeditious manner; personally handles particular problems referred by management requiring special tact and diplomacy.
Assists in the development and advancement of subordinates through training and effective use of employee development programs.