Retail Shop Technician - Part Time (Backcountry Outlet)
Quick Summary
Part-time Lead Shop Technician at Backcountry Outlet retail store in Ogden, UT, responsible for bike and ski/snowboard repairs, maintenance, assembly, and customer service.
Skills & Keywords
What you bring to the role:
CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact hrbenefits@cscshared.com.
Employment is contingent on a background check, including verification of prior employment dates.
- At least 3 years of experience as a bike and ski/snowboard tech or in a similar role
- Strong knowledge of bike and ski/snowboard mechanics and repair
- Excellent customer service and communication skills
- Ability to work independently and manage a team
- Passion for outdoor activities and a commitment to environmental stewardship
- Availability to work weekends and holidays as needed
- Ability to communicate verbally and work cooperatively with associates and customers
- Ability to remain standing for up to 5 hours at a time
- Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
- Ability to lift and/or move merchandise weighing up to 50 lbs.
- Ability to ascend/descend ladders to retrieve and/or move merchandise
- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
- Must have a flexible schedule, including availability for nights, weekends, and holidays
- Regular and predictable attendance
What you get to do every day:
- Partner with management team to identify shop priorities and meet store goals
- Oversee and manage the repair and maintenance program of bike and ski/snowboard gear
- Perform bike and ski/snowboards repairs and maintenance as needed
- Build, assemble, and tune new bikes
- Mount new skis and snowboards
- Repair and tune customer’s bikes, skis and snowboards
- Provide expert advice to customers on gear related matters, including gear recommendations, product fit and technical advice
- Train and mentor shop techs
- Manage inventory and ensure that all necessary parts and tools are available
- Keep up to date with industry trends and developments
- Work with the store team to develop and implement marketing strategies for shop related products and services
- Assist on the sales floor as needed
- Assist the Store Manager in opening and closing the store as needed.
- Ensure the store is properly secured and alarm systems are functioning correctly
- Manage cash and credit card transactions, and perform daily cash reconciliation
- Other duties as assigned by the management team
cscgeneration-2
About cscgeneration-2
Sur La Table is a culinary retailer offering premium kitchen and table goods with an avocational cooking program and culinary expertise.
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